Site For Sore Eyes
San Francisco, CA 94111-4903
Phone: (415) 421-2020
12/27/2007 Posted by ann_j
Avoid this store. After buying a pair of glasses there, I went in about a dozen times asking for them to do something because the glasses gave me headaches. They never corrected the problem. I never took to wearing these glasses because they hurt and the old glasses they were supposed to replace still helped (even though the Rx was no longer exactly right). Eventually another optomitrist discovered the lenses were improperly aligned in the frame and that is why the glasses gave me headaches. The other doctor also told me I had been sold expensive progressive lenses when much less expensive bifocals were better suited to my needs. I went back to Site for Sore Eyes, nicely pointing out their shoddy workmanship and asking them to replace the lenses with properly aligned lenses...i.e., do what I had paid them to do. They refused, saying I had waited to long to point out the mistake they made but never found or owned up to. Then they tried to sell me another pair of glasses for 30% off! I passed...rip me off once, shame on them. Letting them rip me off twice would have been shame on me.
Pros: Pleasant staff.
Cons: Crappy product...did not meet Rx.
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