Costco
San Francisco, CA 94103
Phone: (415) 626-4388
Ratings & Reviews Summary for Costco
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User Reviews for Costco
01/25/2008 Posted by jackro1
There's is a lot of hype about this place, which is no better than a factory outlet with a membership fee. The employees are rude and think they are doing you a favor by answering a question. The management sets the example as their just as bad as employee's when it comes to customer service. Their products are basically low end brands from good names that apparently had no where else to dump their stock. Thier are no real savings when you consider per unit wieght instead of the whole (groceries). Avoild the store brand (Kirkland) at all cost, its horrible. Expect long lines and angry people since most registers are closed. The most important thing to remember: is that even though you pay a membership fee and patron the store, there the ones doing you the favor.
04/19/2005 Posted by jane_smly
Nobody ever thinks about going to Costco for contacts lenses and eyeglasses - but I am glad I finally did. The sales woman at the eyeglass counter in the SF store was very prompt and efficient, had a thorough knowledge of the lens products and provided a lot of disclosure about my order, including the warranty information. My order was not only the lowest price I could find for the same product (Focus lenses) on and off the Web, it was filled very quickly and accurately. She even called me at home to notify me of pickup, 1 week in advance of the pickup date. What great service! Plus, their designer frames are around $59-99 - I saw the same designer frames elsewhere for over $200. They have Armani, Jill Stuart, D&G, etc.
Pros: Cheap, Good Quality, Great Service
Cons: Crowded
