AAA Sparkling Carpets

02/21/2008 Posted by teriannehawker

sparkling carpets cleaned my office last week. The results that we got are excellent . All the odor s gone and the place looks as though it has been given a new look..the place smells soo good now... will surely recommend to any one who may need your services..the gentleman you sent over gave us an fair and descent assessment of the carpets in the office..overall am satisfied and will surely use your services again ...

02/15/2008 Posted by boharker

I have usually had people drop in late even though they make an appointment, well this was the first time that some one actually turned up early!!. Well their guy luis and his son did a really nice job with the carpets…..he took his own time and removed many of the old food stains i had made ….thank you sparkling carpets will definitely hire you guys again…

02/14/2008 Posted by michale89

They actually called me up to see if I was satisfied with their service …now that’s the first time and that’s what I call good customer service.. they use some water pressure treatment thing not sure what its called so my carpet was kinda damp..When i told them that the carpet was still not dry(its supposed to be completely dry in like 2 hours) ..they sent me a mail telling me that their technician had to use more water than normally needed to remove the stains from the carpet… and told me steps that I should do to make my carpet dry quicker…they mailed in later asking me if the carpet was dry...... overall I will rate them high and I am satisfied with their service.

02/11/2008 Posted by kramertime

This is the worst carpet cleaner service I have ever had. Do not use them. I confirmed my appointment by email a couple days before they came out. The morning of the appt. they called me 4 times. The carpet cleaner said he was stuck in traffic. Then he called again and said he was still stuck in traffic. He came an hour and a half late. He was the slowest carpet cleaner ever. He didnt move any of our furniture and missed cleaning under the coffee table. It took him 4+ hours to get it done and then he ended up charging me extra for a little walkway. He left all the dog hair in the bathroom and never cleaned it up. We saw him a number of times making personal phone calls on his cell. There was a ton of dog hair and he did get most of it up. The carpet cleaner called me 3 times this am within about 2 hours. I called the owner and told him to call the carpet cleaner and have him stop calling me. There are much better options for carpet cleaners. It's not acceptable to be an 1 1/2 late.

Pros: They send you an email confirmation

Cons: Unprofessional, Late, Overpriced, No attention to detail!!!

0 out of 1 people found this review helpful

12/25/2007 Posted by memarya

They came at our apartment last week. They called me and informed that they are running late. They arrived 1 hr late and start job. They were in hurry because of their next job. Service was so fast but I got some spots were still in dining room. They cleaned twice my dining room. They can get 5 star rating if they arrive on time. I happy with service and cleaning - RECOMMENDED.

12/13/2007 Posted by sheettygar_sudarshan

"I was very satisfied with the service. I will make sure to use their company again in the future and also recommend it to friends/family if they're in need of this service." - Danielle

11/30/2007 Posted by hm_hm9896

Their Cleaners were thorough. They were there for quite a while !!! They spent a lot more time than the previous company I hired. Who were just like in and out. Everything went really smooth. - Susan Plutsky

11/21/2007 Posted by gos_gos5678

I wasn't actually here when the carpets were cleaned, but my boss Kim said she was extremely satisfied with the service and that you guys did a great job. Thank you! - Alex Holland "

11/03/2007 Posted by eganpat

Your technician Luis has cleaned my carpets before. He is fantastic!!! So quick and so efficient. I would hire him over and over again and have recommended your services to several friends and co-workers. Thanks so much, Aimee

10/16/2007 Posted by rohitroshan446

"Their service was excellent. I would be happy to recommend it for carpet cleaning. Thanks..." - Sandra