Select Furniture Outlet
Berkeley, CA 94710
Phone: (415) 378-3724
Ratings & Reviews Summary for Select Furniture Outlet
What Users are Saying:
- Short lines
- Easy parking
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User Reviews for Select Furniture Outlet
07/21/2008 Posted by laurared
Ordered two benches and two chairs. 7 weeks later, finally received 4 chairs and 1 bench. They would not take the extra chairs back, and took 3.5 more weeks to deliver the second bench. This bench arrived with the back split in two. I didn't want to wait who knows how many more weeks for them to deliver a replacement so I asked for a refund. They said I'd have to pay $100 to ship it back to them in order to get a refund--even though it arrived LATE and BROKEN.
Cons: SHIPPING TAKES FOREVER AND FURNITURE ARRIVES BROKEN
Response from this business
07/01/2008 Posted by Nigel1
Their Selection of sofas is great . Huge variety to choose from. I particularly liked their leather sofas and custom sectionals. Delievry was a really nominal fee.
11/13/2007 Posted by i_heart_thebay
The one star goes to Dan, who was always very helpful and positive. I have given Select Furniture Outlet several chances to deliver a missing part. I have worked in customer Service for many years, so I have a natural tendency to give people the benefit of the doubt. However, after receiving the wrong part three times and refusing to give me a refund, enough is enough. I will be filing a complaint with the BBBureau. I warn you not to do business with Select Furniture Outlet. They have two stores, One in Berkeley on University Ave. and one on Bryant St. in SF
Pros: Good looking furniture
Cons: Besides Dan, terrible customer Service
01/22/2007 Posted by shellydave3
I seldom write online reviews, but i was quiet impressed with this store so i couldnt help writing one. :) I just moved in the bay area.When i started shopping for furniture, everything i liked was so expensive at crate and barrel and pottery type stores. I bumped into select furniture outlet by chance , and wow, i found contemporary and classy furniture that i exactly wanted at half the price; of what i was prepared to pay for at those big retail stores. The quality of the furniture was was quiet good , mostly all wood and not the cheap particle board that i always like to keep away from. Many of the designs were exact copies of pottery barn . The staff was warm and freindly. I would although say that the delivery guys arrived about 25 minutes late than what what they had committed to, but i could deal with that. Overall i would say that this place was a treasure hunt for me, considering that i saved thousands of dollars and ended up having my home become a haven. :)
Pros: Great value for quality contemporary furniture .They have their own parking lot.
07/20/2006 Posted by sally24
Found a great selection on their website, and comparing prices with other stores, they are very competitive. good find
