Travel Document Systems, Inc
San Francisco, CA 94111
Phone: (888) 874-5100
User Reviews for Travel Document Systems, Inc
12/06/2007 Posted by 14dl
If you are looking for a fast visa service at a very competitive price,look no further. We had read reviews about their San Francisco office and decided to give them a try.TDS was fast and their reply to my questions was prompt. Their fees are less than most visa services in San Francisco. We sent in the required information and our passports and visas were returned in the same week. Kudos to TDS!
Pros: Fast Turnaround Time
11/01/2007 Posted by joe1234568
I shopped around a fair amount looking for fast passport renewal for my upcoming honeymoon. For a good number of places, the price varied quite a bit, everything from $100 to $300 for the same service. Some of the places struck me also as potentially unreliable (i.e. it wasn't so much a business as it was a guy with a webpage and a phone). TDS struck me as credible since they were a founding member of the organization of travel document services. Also their prices were middle of the pack (I don't know that this is something you want to lowball, the risk for me was too high). In the end, I was expecting to send the documents out on monday and get them back by friday if I was lucky, monday more likely (I paid for their 48-72 hour service). Much to my surprise they processed it the same day they got it, sent it out that night and I got it the next morning. In total it was less than 48 hours from the time I dropped it in the mail to the time I had it back in my hand. Couldn't be more pleased.
1 out of 1 people found this review helpful
06/29/2006 Posted by bikeboy99
I was in a bind and really needed a Visa to Brazil before leaving for France in a week. I got great service for their standard price (I was not taken advantage of), they have clear documented instructions, are responsive in their E-mail and retuning phone calls, their time estimate matched exactly how long it actually took, and I got everything back with a day to spare - what a relief! Very professional at competitive prices. Trustworthy. Fast with appropriate hand holding.
Pros: Fast, Good value, Trustworthy
Cons: none
1 out of 1 people found this review helpful
01/17/2006 Posted by suzboop
Maureen put my mind at ease and was apparently very accostomed to dealing with frantic, disorganized passport-wanting people. She was fair, nice and very quick. She called me, as promised, left messages for me with her colleagues, when I was late and missed my appointment with her and she actually carried teh passport to my car, when I couldn't find parking! She did all of this with a smile; and although I am certain she doesn't give everyone this type of hand-holding, she made me feel at ease, when I was in a dire state. Their prices are competitive too. I did the research. This made the process of renewing my passport so easy, i would do it through them again, instead of mailing the documents in myself, to avoid any stress, in the future.
1 out of 1 people found this review helpful
01/02/2006 Posted by purple_hyacinth
I was impressed by the fast and reliable service provided by TDS when my husband and I needed visas for China. The staff answered my questions knowledgeably and professionally over the phone, and we were pleased with the rapid processing of our applications. We received our visas just one week after sending in our applications. TDS has earned my business.
1 out of 1 people found this review helpful
06/24/2005 Posted by cfowler3
Our company started using TDS about a year and a half ago and what a great experience! We are an international company with travelers needing to leave on a moments notice with expired passports and no visa. TDS has ALWAYS had a viable solution. Not once have they missed a promised arrival date of a passport. Turn around time on standard services has always been outstanding. Cheryl Fowler, CTA Corporate Travel Specialist
1 out of 1 people found this review helpful
03/16/2005 Posted by elmo_macacroni
Last fall, I utilized the services of TDS for some complicated travel made by officers of my company, and TDS came through. I had previously utilized a different visa company, which proved to be a disaster. Following the trip last fall, I emailed TDS and told them what a wonderful job they do for me. I cannot begin to convey how much I appreciate how well they handle our travelers visa requirements! I work for individuals who travel a lot and who often wait until the last minute to make travel decisions. There have been days where I worried that passports would not be processed in time for our employees travel. I no longer worry. These recent visas arrived in a timely manner and were processed completely and correctly. I HIGHLY RECOMMEND TDS for all passport and visa needs! Kelsey Baker Aspen Pet Products, Inc. Denver, CO 80238 USA
Pros: Excellent Service, Timely, Correct
1 out of 1 people found this review helpful

