Claremont Resort & Spa
Berkeley, CA 94705
Phone: (510) 843-3000
01/27/2008 Posted by RubyLovely
I went to get a facial and to wax my upper lip. The esthetician did not know what she was doing and gave me first degree burns on my upper lip. I was concerned my upper lip would be SCARRED. I spent the next day in the Emergency Room to treat the burns. I ended up walking around with a big red scab across my upper lip for a week. My appointment was on 12/20/07 and I was promised a "refund" for this inconvenience. Now it is 1/27/08 and I have been calling them every week to find out when my refund would be posted and they keep claiming the refund was posted already in a batch. I have yet to get my money back. Go at your own risk!
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