Acura Of Pleasanton

11/04/09

Very good customer service and follow up

by belle h at Citysearch

Happy customer and would recommend to friends! I didn't make my purchase until a few months after my first visit because I wasn't sure what car I really want. The saleman who helped me did follow up, called me when new promotions is availalbe and the girl from call center also called a few times to make sure that I'm still in the market. The follow up is nice and simple, I don't feel that I'm push to make decision and I feel that they do care for their cutomer.The manager who closed the deal is very professional, even though we negociated but he did not make me feel uncomfortable at all.

• Pros: smooth transaction