The familiar smiley face representing the world's largest retailer stands for dependably low prices and customer service..
What started as Sam Walton's vision in 1962 now accounts for more than $200 billion in annual sales. The well-respected discount store emphasizes value, customer care and variety. Thirty-six departments offer everything from shoes to DVD players, including apparel, health and beauty products, electronics, toys, fabrics, craft supplies, jewelry and outdoor equipment. Popular clothing lines include Levi Strauss, Wrangler and No Boundaries. In addition to a wide range of computer equipment, Wal-Mart Connect Internet service is also available.
Customer Service? No, Not here..
While the electronics department seemed to be the hot spot for socializing by the staff- My husband and I are going up and down every row looking for a GPS system. We're dodging our way around the staff so we don't interupt their personal conversations. Finially.. we decide to get bold and ask one of the 15 staff DOING NOTHING in the department . This staff member happend to be talking about an unrelated work matter to his peer- who was not a staff member.
My husband asks.. Do you have any GPS systems?
The Walmart staff guy- "Yeah" with a empty stare back at my husband. "..uhh..Can you TELL me where they are?" my husband returned.
"Actually they're right here" the staff member steps aside and points to a glass cabinet at his knees. His friend has to move. We get down to that level for a closer look. I turn around to look for the guy to ask a question.. they've moved 10 feet away and resumed their conversation. I think it would have been nice if he could have hung around for one minute- as we might have asked for the case to be unlocked.
Forget it. We'll spend 400 dollars someplace else.
Otherwise.. from what I could tell the walmart was clean that day. I've been to Walmarts that were an absolute disaster. It seemed to be put together well. Just don't ask the staff for any favors.
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