07/04/09

Casual Visit made me Embarrassed and Angry

by vikr

I have been planning to install a stereo system in my car and I had recently moved to Fremont. I visited the store casually to see if what kind of systems did they carry. The store had some cars outside and seemed a good sized store with good variety of products. However, the people in there seemed to have attitude, arrogant, condescending and pushy. First of all I had to wait some time to to get help. Then the guy started asking me questions if I wanted to install the system right away and how much I could afford. On asking about a particular configuration which "Crutchfield" had recommended, the guy asked me if I owned a professional sound system ever in my life..... and how much I spent on it...... Then he started pushing me on if I was interested in installing the system the same day. I wanted to inquire about few other things, when he suddenly became disinterested.. and moved away. I was planning to spend a $700-1200 on the car system Without a Subwoofer (as I wanted a small system), but their attitude made me feel these guys were arrogant and didn't care for prospective customers, their choices, concerns, questions, tastes or budget. Overall the store lacked professional sales attitude. Looks like they might be doing good which has made them arrogant and thus a condescending attitude toward people who don't seem to carry wads of cash

Prior customers made similar comments. But these guys try to defend themselves rather than take corrective action.

• Pros: Carry variety of products
• Cons: Pushy, Aggresive, Condescending

06/08/09

Cheaters

by nad49bob

All of the guys at Pacific cheaters are completely unprofessional and liars (especially salesman Mike). They sold me a wrong product first by giving false assurances and then when it didn't work they refused to return my money back. They will try to sell $16 fake product to you for $300. Also, I noticed the defective part they took off from my car installed in the other car. Never go to this place especially if you love your car.

• Pros: None
• Cons: Everything

05/20/08

PACIFIC STEREO IS OFF THE HOOOOOOOOK!!!!!!!!

by westsider510

WENT TO PACIFIC STEREO TO BUY 4 SPEAKERS FOR MY CAMARO 3 SUBS AND 2 AMPS. AND AN INDASH TV FOR THE FRONT. TO BE HONEST THEY REALLY HOOKED ME UP. MOE THE OWNER GAVE ME A PRICE THAT WAS FAIR AND NO OTHER SHOP COULD MATCH (BELIEVE ME - I TRIED EVERYWHERE)! I DID MY INSTALL ON SATURDAY AND THE SHOP WAS BUSY AS H@LL LIKE EVERYBODY IS SAYIN - IM THINKIN THAT ITS BECAUSE OF THE KIND OF DEALS THEY GIVE. I PICKED UP MY CAR AN HOUR OR TWO AFTER I THOUGHT IT WOULD BE READY, BUT THE INSTALL WAS REALLY CLEAN SO I WASNT TRIPPIN. THE INSTALLER TAN TUNED MY AMPS AND MY SYSTEM WAS KNOCKIN. IM A SATISFIED CUSTOMER AND THEY WILL GET MORE BUSINESS FROM ME. THANKS AGAIN MOE FOR HOOKIN ME UP!

• Pros: THE PRICE - THESE GUYS REALLY HOOKED IT UP!
• Cons: NONE