Hayward >Automotive Sales & Services > Guaranteed Auto Service
23673 Connecticut St # 1, Hayward, CA | Directions 94545-164237.640215 -122.129959
I don't know much about cars and even less about transmissions. My car would only go in reverse. I called a number of repair centers and no one would give me a quote. I called Guaranteed Auto Service and Repair and they gave me a quote. Not only did I get a quote, the Manager took 15 minutes and explained what the evaluation process was and what repairs might me needed after the evaluation. The reason I went to Guaranteed Auto Service and Repair is they listened to me and answered my questions.
Professional – The crew at Guaranteed Auto Service and Repair was great! They were understanding, took the time to pay attention to detail and had great initiative! They were very friendly, they had a family atmosphere that was very comfortable and easy going. Very respectful and polite service! In addition they were fast and did a great job on my car, their pricing was great! Bring your car to these guys ! I would recommend them to anyone and everyone great shop!
As a consumer, there are many times I am disappointed in a local business when it comes to customer service. Well this is NOT the case with Guaranteed Auto Service and Repair. Here are the things they did right! 1. Fixed my car - perfectly 2. Every employee I had contact with was very friendly and genuine. 3. They completed the work - on time - when they said the car would be ready - it was. 4. They went the extra mile to fix a little door thing that wasn't a part of the original job. 5. They made the transaction as smooth as they possible could with my insurance and deductible. 6. They are family owned and REALLY care about their customers. Thanks to the whole gang at Guaranteed Auto Service and Repair! I confidently recommend Guaranteed Auto Service and Repair to everyone who needs body work.
Professional – Very good overall impression. Friendly customer service agents, well organized. Shuttle service very helpful. Modern and clean service facility. Great job - keep it up and we will continue to come to Guaranteed Auto Service and Repair.
I just had Guaranteed Auto Service and Repair do some brake work for my car. They were clean and efficient. They also made some suggestions on other small repairs which they did the same day. Pricing was reasonable, I would highly recommend them to anyone.
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