Great place to get treated like a street dog.
Rude! I've bought several jewelry sets here and often stop by when I fly in from Seattle. During my last trip I bought some earrings that tilted forward instead of laying flat. I took it back during my next trip and was informed that the no returns or exchanges applies to broken stuff, too. Huh?!?!
He implied that I was returning it after I had already worn it to a party. I asked for them to be fixed or replaced by identical ones (i.e. I still wanted the set, not to get my money back or get over on him) and he became rude and shook his finger in my and my sick mom's face!!! He told me he had enough business to care if I shopped there again even though he knows I come from far away. When the boyfriend called, he said he can be as rude as he wants to be since he's across the alley from Naz 8, he will always have business.
BTW, have seen some unhygenic practices in the salon portion. Also has a store Dublin. Avoid both.
Atirma around the corner (about two stores down) has muuuuuch nicer people, better quality and selection.
call there , for a worst response, i called for appoinment
and the lady was so rude , bcoz i didn't reply about the time instantly . and then she said ok call tomorrow. Very unprofessional . not even thought of calling them again.
Worst customer service!!!. This place has the worst customer service ever! Today they lost a paying customer who has been going there for the past two years. In the middle of getting my legs waxed ,an employee named Himanee (Owner's daughter?) notices the type of wax being used on my legs and decides to tell me that they are going to charge me $10 extra because they were using this different type of wax! They didn't tell me this before, they have never told me this in the past two years, and all of a sudden this lady wants to come and tell me while I'm laying there half dressed and half way done with the waxing, that I have to pay $50 instead of $40 because it is store bought wax (as if I chose to use the more expensive wax!) rather then home made wax! Himanee was so rude about the way she went about it, I was in complete shock! I told Himanee that this was completely unprofessional if this was the businesses policy, then they should have told me this prior to giving me the service, not while I am half dressed and in the middle of getting waxed. She replied with such a rude attitude and said "well you know now for next time" and so I replied "I won't be coming here next time." Then she had the audacity to say "well go shave your legs then." I have been all around the world, been waxed in London, L.A. SF and all around the Bay Area and have never, ever heard of being charged extra for different wax being used nor have I, a paying client, ever been spoken to so rudely by an employee/owner! I will never be going to Beauty Plus again, and unless you like to pay for rudeness, a nonprofessional environment, a lady with a complete power trip treating her employees and clients with utter disrespect....DO NOT COME HERE FOR ANY SERVICE!!!
Very Very bad customer service. Horrible Horrible place, Unbelievable Rude . Never been to a place this bad.I wish people will read this review and think twice before going to this place. Atleast I am not going back.
Cheap, fast and unfriendly service.. I have not been to this salon in quite a while due to the fact that there is a threading spot that is now open in my city. However, when I did go to this salon I remember getting an unfriendly vibe from the girls that worked there. They spent most of their time talking amongst themselves and when they did talk to you they weren't very customer friendly, as if it were a bad thing that I was giving them business. Some pros though...They are decently priced and do a pretty good job fast. The one I go to now is pretty high priced ($40 for full face)and they take forever (at least an 1hr & 15min)!!! If Beauty Plus opened in my area, I would definitly go there just to save some cash and some time.
LOUSY customer service. The customer service is very lousy - avoid at all costs. In fact, there is a very good chance they will even tell you during a conversation you are not that important - they have a lot of customers, mostly people who are sucked in for the low charges. Never buy anything in the store. Do not encourage people like this...never go to the store.
Horrible Customer Service. I have been to this salon several times for to get my eye brows threaded because it was inexpensive. The owner and most of her employees have never been friendly. You feel like you are a burden coming into their salon wanting to get your eyebrows done. I put up with the mistreatment because of the price but I realized it was not worth it even if they did my brows for free! If you are thinking about getting your eye brows done, there are 4 other places in Fremont that do threading for the same price. I have other friends who have had the same experience are feel the same way so it is not just me.
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