Oakland >Food & Dining > Levende East
Bad Service,Bad Drinks,Rude Waiter,Overpriced,Rude Manager(Co-Owner which makes it even worse!). I decided to celebrate a friend's birthday at lavende in downtown oakland and boy do i regret that decision...i don't even know where to begin thats how bad the service was.The waiter had an attitude problem and was acting like he was doins us all a favor by servicing us...it would take him forever to come around to take the orders and even longer to bring it to us.The drinks were terrible and the food was okay but overpriced.I got my food after 45 minutes and when we asked to speak to manager it did not help...and i came to find out that he was the co owner which makes it worse...he came over to our table and had the same attitude as our waiter...he claimed that the drinks were being made and the food would be "right out"(of course that didn't happen)...he never apologized for the poor service nor offered a discount.An 18% gratuity was already include(which i found absurd) and we were a large group (25 people).I would say that this wasmy worst dining experience.I left the restaurante pretty frustrated and aggravated and I WOULD NOT RECOMMEND THIS PLACE TO ANYBODY AND I WILL NOT BE COMING BACK...EVER!
Horrible Service...Horrible Food!. I wanted to celebrate my Cousin's 27th birthday, and she heard this place was GREAT, the one In SF was so nice so we desided to have the party in Oakland..BIG Mistake. 1st our waiter was no were to be found half the night, our food took alomst an hour to get and they were not even crowded. The menu was not pleasing at all. And their food was not great at all either. Not to mention when we got there their was another group of people at our Reserved table. Then on top the gratuity was 18%, which we dont mind paying but the service was horrible, and when I spoke to the manager, he also had an attitude.. If you want to have a good time and good service do NOT go here. It Is not worth It at all.
Lacking Customer Service. I recently had a birthday celebration at Levende East - I was promised the larger portion of the restaurant for my guests. Upon my arrival most of my guests were seated in the bar area. I was told that a portion of the area promised to me had been reserved for another party (who never arrived). When they served my birthday cake - it was sliced and placed on napkins w/ no utensils - I had to go to the manager - who then had the cake (still on napkins) placed on plates. Some of my guests said they felt unwelcome - my DJ mentioned they were very inconsiderate of him as well. When I contacted the manager via email - I received no response, no apology, nothing. Beautiful venue, drinks so-so, no customer service - very disappointed.
Fast Food Restaurant.
My friends that I hadn?t seen in 6 months decided to meet at Levende's to catch up. We arrived at our 5pm resv. The restaurant was completely empty. After 30 minutes of chatting over our drinks, the waiter told us that we needed to order and that we could not sit at our seat all night. We advised that the restaurant was completely empty. He said continued to verbally harass us about and virtually ruined our evening.
We spoke to the owner who gave us unsympathetic apology. I wouldn't recommend this restautrant. I have never experienced such rude staff.
A lounge-like atmosphere and long drink list make this supper club a favorite among the after-work crowd in Old Oakland..
A DJ spinning away, gallery-sized wall art, and comfy, brown leather and suede seating provide a sensual setting for those seeking to let loose a little after a hectic day in the East Bay. Servers are happy to help suggest a cocktail or two. While the restaurant is seemingly large and close table placement allows for maximum seating, reservations are nearly mandatory.
The fare is as luxurious as the decor, despite the small plate size, with favorites like foie gras with figs and grilled lobster tail standing out. Palates are sure to be pleased with dishes that span the globe, from guava babyback ribs to Tuscan pasta primavera. Drink options include more then 100 wine selections, 30 types of tequilas and an assortment of handcrafted cocktails. Boogie Brunch, a famous Sunday occurrence at the San Francisco Levende, is available at this location on Saturdays.
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