La Di Da Beauty Lounge

Doesn't Recommend

Pleasanton

Joined 2 years ago

Would never go Back!!!. Dishonest and unethical business, do not waste your money.

Lash extensions applied with defective glue (received phone call and message left on our recorder stating that they were sorry but had used defective product, and would I like to get lashes applied again.

After enduring 3 hours of fumes and burning on my eyes, and having missed special event that I had purchased lashes for, only to have them fall out within the first 48 hours, I asked for a refund, not including tip.

Owner was extremely rude and confrontational and refused to refund money.

Continually changed story and even upon hearing voice message from her employee confirming defective product, denied any responsibility.

I have never written a negative review but in this case I feel it is extremely warranted.

Nadine is the worst business owner I have ever dealt with.

Recommends

KaMe

Joined 4 years ago

Love this place!. I love this place, I always enjoy looking a nice real people giving the best they can. One of my favorites in Pleasanton.

Recommends

Angelica

Joined 4 years ago

Sureya is the best.... Sureya has been waxing my eyebrows for a couple of years now. She always does a fantastic job, its proven by the compliments I get on my eyebrows. Not only have I found a great place to get my eyebrows done but also a great friend :)

Recommends

calripgal

Joined 4 years ago

Wouldn't Go Anywhere Else. La di Da is awesome! I've been coming here since it opened. Sureya is the best! She loves what she does and it shows in her work. I wouldn't let anyone else do my waxings or facials. She is very professional and has a great attitude. It is always clean and a great stress free environment. Two Thumbs Up!!! I've recommended several friends and they are now regular customers.

Recommends

wwhite64

Joined 4 years ago

amazing cleanse and eyebrow clean up before a groom's wedding day. Before this experience I had never thought much about male treatments at a spa. I must say, after a day at La Di Da, that attitude is a memory. It was a fantastic experience with beautiful professional women abound. I felt comfortable throughout, had a lot of laughs, and left feeling 10 years younger, but that's after feeling 30 years older at the thought of being hitched forever. No metro man here, but down with this place.

Recommends

ACandPR

Joined 4 years ago

Perfect every time!. I love this place! Sureya does the best brow shaping and waxing, hands down! Atmosphere is very comfortable and pleasant, and and Sureya is awesome at making sure I'm getting exactly what I'm looking for. They always go the extra mile to make sure you are happy and getting what you want. VERY clean, very well-decorated. I've been going here for over a year and I have never, ever been disappointed!

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gretchm

Joined 5 years ago

Brows and facials - never dissapointed. Ive been going to Nadine ( owner ) for brows, eye brow tattooing and facials for some time time. My mom and gfreinds also see her. She always knows what i want without even asking, she is kind hearted and never lets me down when in need last minute.The shop is adorable and cozy- very friendly and intimate. I highly reccomend her services to anyone! Her expertise is right on and she is fluent in providing skin care regimens for all skin types. Love her!!

Recommends

TitianL

Joined 4 years ago

Sureya provides excellent service. I have been going to La Di Da for a year or more now. Sureya is friendly, outgoing, and totally professional, even when performing the most personal of waxings!! The environment is cozy, girly, and indulgent at the same time. The services are excellent!

Recommends

JessiJ2

Joined 4 years ago

Great Customer Service. I've been going to La Di Da for years now. I first started going just to have my brows shaped and colored with Sureya and then ended up having my brows done with permanent make up. I think Sureya does such a great job that I recently brought my Mom in to have her brows done by Sureya too. She listens to what you want, but also can suggest what brow shape will fit your face the best. I know that there are other services but I haven't had a facial there (yet!) so I can't comment on them. La Di Da in general is always clean, calm, and the perfect place in general to relax and treat yourself.

Recommends

KMenges

Joined 5 years ago

A Wonderful and Relaxing Experience. I have been going to La Di Da for several years now. They are a warm and relaxing day spa that offers a variety of services. The facials at La Di Da are invigorating and the results are amazing! The salon is extremely professional, friendly and clean. I would give La Di DA more than 5 stars if I could!

Keri