Just like a hair stylist, you choose
salons that you feel good about. People at these service businesses are what keeps you coming back. Lets face it, sometimes whether the service person is talkative/friendly, or quiet and lets you have your tranquil moment, you make requests for people you enjoy working with. Whether its simple massages or teeth whitening, I enjoy coming to this establishment. I'm not always in livermore, but when I do make the trip, I couple it with a visit to Krystelle's. Thank goodness they offer walk-ins! My recommendation is to try it at least 2 times to get a feel of different therapists. I found that sometimes I prefer a deeper tissue massage over circulatory or lomi-lomi. They even have a the space if you prefer a couple's session. One last note, their staff turnover is near none. They have been there since they started. That is great for me since I'm always making requests.
re that bitter writer, I feel she may be disgruntled as the posting is in other areas. too bad she feels that way. I personally saw the add in the theater and immediately jumped on the 4 year old grand-opening special of $65. I'm up for a deal anytime! who's complaining? :)
The first time I went to this spa was actually for their teeth whitening service. I was shocked that from just one appointment my teeth became 3 shades lighter. And only one hour too. The second time I went was when I was visiting my girlfriend and we went in for a couple's massage. My masseuse was Jolly and l can't remember the name of my girlfriend's. The massage was fantastic especially after a 6 hour drive from LosAngeles. I loved the way she worked my tense areas and spent a lot of time and care in areas that I expressed needed more work. My girlfriend and I fell asleep towards the end as we were so comfortable. They did not rush us to leave the room like I'm used to. In fact, they didn't even wake us up. They brought in cheeses, crackers and sparkling cider. A perfect end to our spa experience . I'm not sure about their other services but my girlfriend also got a Brazilian from jolly and she loves it. It was "quick and easy". I'd definitely come back here the next time I'm in town. The staff is very friendly and welcoming.
High End FRAUD.
This place is a FRAUD! I came here in good faith through their advertisement in the Livermore Cinemas. There is something definitely fishy and dishonest about this place, and I happened to find out when I went in for a "Hollywood" waxing. The one that took care of me was Jolly, who is actually the OWNER of this place, however, in the advertisement, 2 young girls, and a small child were named as the owners. Jolly was also NOT listed as a staff member performing these services. I came to find out why. My waxing session took almost 2 hours! I was lying in the same position, spread eagle and everything, for that long! I had a serious back ache that evening, and had a hard time walking the next day. I mean, it was hard for me to say anything, because she seemed so sweet, and friendly. I was also wondering why she kept going over the same spots with the hot wax, when other places just tweeze the stubborn hair out, or just let me know that at this time, since it's been a while since I've had this service, all the hair isn't going to come out. I have not come back here since, and I will NEVER come back here. Their hours are also inconsistent. When I tried to book for an appointment before I finally got in, I always got their voicemail. I don't like to leave messages. I tried doing a walk-in on a Tuesday afternoon, the place was closed. The only reason why I kept bothering, was their 5 star reviews on Yelp, which seemed to be disappear for some reason. I also left a review on there, which they filtered, so this place is very skeptical. There's also a guy that left a review that became filtered that said he got a massage from Jolly, which screams SHADY, because Jolly isn't even a massage therapist.
Also, what kind of a place keeps pushing up on their $65 grand opening special for the past 4 years? Sure, it sounds great that you get a facial and a massage, and a couple of other services, but for something that cheap, you might want to look into it a bit better. Like why is it that something so high-end would offer something so cheap. Most high-end spas don't do coupons or huge discounts that devalues their reputation or quality of service. Was hoping to actually get a massage here too, but after my waxing, NO THANKS. Especially if a hack job like Jolly is posing as a licensed Massage Therapist just so she can make some extra money on the side. Beware!
great customer service!. Well, first off, Mitos is now currently Krystelles Spa and Salon. Everyone is always so pleasant when i come in for my monthly appointments. Rosie does my waxing and she is always very efficient and kind. Michelle does my hair, and although i consider myself to be very picky, she is always sure that i leave completely satisfied. I have been a customer for a few months now and i can honestly say i feel very valued; which i think is why i keep on coming back! kudos to Krystelles!
Mitos Salon Name Change.
Mito Salon has changed its name to Krystelle Spa & Salon.
The location, staff and quality of service have remained the same, only the name has changed.
Best Full Service salon in the bay area. I've been searching for a hairstylist for a long long time. I was recommend by my friend to try this salon for a very long time, Lisa did a wonderful job with my updo and make-up, Little did I know she's also works for aveda as a make-up artist. She is really a terrific hairtylist and beautiful too. I booked an appointment the following week for a highlights and a haircut and it was the best haircut and highlights i've ever had...I'm so happy i found this place. My friends also went with Michelle and Paula for an updo's and wow we we're impressed.....
best mens haircut. been going to this salon for a while.....all the girls there are so nice!!! they ive really good haircuts. i recently took my husband there and got a haircut from one of the girls and it looed really good.he head lots of compliments=) good customer services
Perfection. I was just having a cup of coffee at the place next door and decided it would be fun to get a facial so i walked in. They were able to take me in immediately. Some places say walk-ins welcome, but you have to wait for like an hour, this place is so much better. I got in right away, and my friend only had to wait 15 minutes to get in for a haircut. Her hair looked so great, and my facial felt amazing. The next day my skin was completely clear. Not a blemish in sight. I also got to buy some really good skin care products that were recommended to me and they weren't expense at all. Next time I'm going in for a full day of pampering: massage, facial, haircut, and pedicure. It's going to be heaven.
Absolutely Fabulous. It's completely fabulous. All the people are fun and love what they do, and you can tell they want to make sure you get what you want. The receptionist always calls striaght back or a day later if you leave a message, and they're always willing to accomadate with my schedule. They even let me come in to get a much needed haircut when they were suppose to be closing in 15 minutes. It's affordable, it's fun, and it's just a great experiance. Hair coloring done by professionals, facials, massages, waxing, they seriously offer everything, even permenant make-up. Plus they have lots of products at really reasonable products. You walk in, never having to wait more than ten minutes, the receptionist gives you a big smile and offers to get you something to drink, coffee, tea, wine, water, and then you get taken care of by people who really know what they're doing.
low quality service. I called several times over several days to inquire about services, and no one ever answered the phone. I left a message which was never followed up by anyone. When I finally got through, the receptionist was rude. I was able to finally make an appointment. ON the day of my appointment, they called 2 hours before and cancelled on me. They were unable to fit me in anywhere thereafter until the following week. I just moved to Livermore and was looking for a salon, needless to say--I found one somewhere else.
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