All Rents Plus

Doesn't Recommend

freakoutboy

Joined 5 years ago

avoid. period.. Everything was great until we actually had to use what we rented from AllRents for our event. When the caterers tried to set up the 30" round table we had rented, it was discovered that they had in fact given us a pub-height table instead of a standard height. We may have been able to work around this, but in addition the support pole was too small to fit either the base or the table top that was supplied. No time to return as we were 30 miles away and 1.5 hours until the event. Other items that were on our rental contract were unavailable. Again, we could have worked around this, but weren't told the items were unavailable until the morning of our event. Afterward my wife called for an explanation of why things went so badly, and was verbally abused by the owner Russ Morgan who claimed that all of the errors were indeed OUR fault, that we were not specific enough when our rental agreement was written up. This despite pointing at a table in their "showroom" and saying "that's the one we want". He claimed we were responsible for destroying his property when in fact we were given explicit permission to alter the table to make it work for us. This business is EXTREMELY unprofessional in all aspects, and I would certainly look into all other potential party rental companies before even considering AllRents.