EQ3 Emeryville (Bay Street Shopping Center)
Emeryville, CA 94608
Phone: (510) 601-0400
- Cross Street:
- Shellmound Street
- Hours:
- Mon-Sat 10am-8pm, Sun 11am-6pm
Message from EQ3 Emeryville (Bay Street Shopping Center)
Discover the freshest global designs at affordable prices
- Furniture and accessories
- Catalogue available online
- Affordable prices
Paid advertisement by EQ3 Emeryville (Bay Street Shopping Center).
Editorial Review for EQ3 Emeryville (Bay Street Shopping Center) – by Citysearch Editors
In Short
This Canada-based mega-store chain is known for supplying everyone from college-bound dorm dwellers to downsizing empty nesters with functional, space-saving home furnishings on the cheap. The trademark contemporary style persists from the clean-lined, boxy sofas and adjustable sectional seating to understated, low-riding platform beds. Extras include unique timepieces, such as birdhouse-shaped cuckoo clocks, sleek table lamps, duvet cover sets with geometric patterns and an assortment of kitchen utensils and dishware.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
Know Before You GoDon't follow instructions well? Choose to have your new furniture delivered and assembled instead of dealing with the nuts and bolts on your own.
The ExtrasNot so creative? All stores offer assistance from professional, in-house interior designers.
User Reviews for EQ3 Emeryville (Bay Street Shopping Center)
02/01/2008 Posted by aflux
I had shopped at the EQ3 located in SF and just recently stopped by the Emeryville showroom. What a spot!!! The showroom is beautiful - congrats to the owners for having two incredible showrooms with totally different feels. The staff was helpful and really knew what they were talking about. The woman who helped me (I can't recall her name off the top of my head) offered some really great design advice to a girl who was having a design crisis... I never felt like I was wasting her time and she was never pushy (unlike experiences that I had in another store.. 2 words.. initials R and B!) I ordered a chest of drawers and was given the option to pick it up or have it delivered. Because it came assembled (!!!!) I opted to have it delivered. The chest was in stock, and they arranged delivery the next day. The crew was on time and incredibly courteous. I will be back.. you can be sure of it!!
Pros: Great showroom, friendly staff, good quality, affordable
Cons: $1 to park for 3 hours... not really that much of a con, but...
09/19/2007 Posted by mymoonster
My wife and I searched for a bedroom armoire for months and found EQ3's Canyon hutch and base, which seemed stylin' if not a bit pricey. We'd seen enough of Ikea and were willing to give EQ3 a try. After visiting the showroom, we decided to purchase. The sales guy, Gabe, told us we could pick up the hutch and base from their distribution center since the hutch (the large part) comes unassembled. We opted for delivery ($85). They recommended that we set up the base first to make sure everything was okay and that it would go up our narrow staircase. About 1 week later, I got a call from the delivery folks to schedule the delivery. A few days afterwards, they arrived. First, it turned out the hutch did NOT come unassembled. As directed by the EQ3 sales people, we asked the delivery guys (2 of 'em) to take the base up first to make sure it would fit. Well, they brought in the hutch first. My wife had to try getting their attention several times before they would listen to us. These guys were very rude and clearly did not care what we thought. Well, the base barely went up the stairs and in the process they badly scuffed our walls and wiped their shoes all over our tan carpet. Since it was now very clear that the hutch would not fit up the stairs because it did not arrive unassembled (as promised by Gabe), we politely and apologetically asked the delivery guys to take the base back down. They were resistant and even vocally mocked me and my speaking! They scuffed the walls even worse going back down. I called EQ3 because the delivery guys insisted I sign for the 'delivered merchandise'! They seemed almost threatening, especially given how they were mocking me and so rude earlier. Their customer service person (in SF), James, informed me -- after at least 3 calls -- that I would get a refund the next day, including for delivery. Guess what? Four days later, I found out no refund had been issued! I had to ask their GM to issue it. Obviously, we'll never shop there again!
Pros: They have some different styles not common elsewhere
Cons: Rude customer service, incorrect info, rude delivery guys, broken systems (refunds), no commitment to customers
Users Like You Also Viewed
KCC Modern Living
1333 University Ave
Berkeley, CA 94702
Evolution Home Furnishings
271 Ninth St
San Francisco, CA 94103
