Oakland >Ivy Beauty & Bridal Shop
great place for weding service.
Our wedding was jan/12/2008. We were so nervous, we didn't known where to start. My husband and i went and talked to so many vendors and had actually paid a deposit with another until one day while driving we saw Ivy's bridal. We decieded to just take a look and see what they offer. We were so much impressed by how organized and beautiful everything was, also how nice Annie & photo's guy were . My husband and i fell in love with everything. We didn't hesaite at all and quickly booked everything with them (decoration, and photography, odrer six bride maid dresses),. We recently the dress after 3 months order, all my bride maid came to tried so happied, first thing the dress fit them perfect, second thing good price, third very good customer service. Annie the lady work there she alway call us let us know when the dress arrive & keep in touch with us. Any time i call the store ask anything, quickly give us answer .After 7 months keep in touch .Wedding day came and i can't express how happy my husband and i were, when we see flower so beautiful , chair cover, back drop from the stage , everything was so beautiful and photographer was right on time , he's show us how to arange wedding, he's non stop take photo, every moment start from begin, ceremony, out door photo, reception. The photographer, he work super hard until might night .After one month my wedding, we came & pick up the photo at shop, all pictures that we see all amazing work , We have nothing to say how amazing photo turnout.beautyful !!!Since then and still now everyon's has asked me to help them with there wedding and where they should start and the frist thing that's come out of my mouth is IVY's Bridal !! Your wedding day should be memorable and one that you should never forget and Ivy's Bridal have made our Special day one that we would diffently never forget!!
This place is horrible.
Do not go to this bridal store. If you are a bride looking at this, I will tell you that you will stress the whole time that you are working with this place. First of all the "manager" Annie is so arguementative. She acts and argues with clients like one. I ordered my bridesmaid dress on a Sunday. I went back on Tuesday with my other bridesmaid to get her measurements and to make a deposit for the dress. Mind you, I needed the dress in a month so it had to be rushed ordered. This place is closed on Wednesday so the dresses weren't ordered until Thursday. While I was there, I asked Annie if my first order had already been placed and she said no. She said that she would call me Thursday to let me know when my dress will be shipped.
After receiving the call on Thursday and getting conflicting dates of the dress I decided to call Annie to cancel. She told me that the dress would be shipped from another store on August 21st, my wedding is on Sept 12 and the dress wouldn't arrive at the store until the 25th. Which leaves me one week for alterations. It just didn't sound right. Annie told me that I can't cancel and that I would have to go through Impressions bridal to cancel... It wasn't true, Impressions bridal could not give me any information on what was happening to my dress, and Annie just refused to cancel.
If your the manager of this place... Act like one... Annie told me that my money was no good and that if I wanted to cancel I can... WOW... if you don't want the stress of having to worry about your dress... DO NOT GO HERE. They are very unprofessional. I'm publishing this every where that I can. This is a horrible place to go, and just horrible employees to deal with.
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