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P.F. Chang's

5633 Bay Street, Emeryville, CA | Map it  

94608 37.834500 -122.292300

(510) 879-0990 | View Website

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Features

Cuisine:
Asian, Chinese
Price:
$$
Categories:
Restaurants

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Restaurant Special Features:
Carry Out, Family-Friendly Dining

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Reviews for P.F. Chang's

FH99

Member since Apr, 2009 View Profile
1Review
0Photos
Joined 3 years ago
1.0
April 26, 2009

Terrible, do not go.. We had reservation and we waited 40 minutes, since we were 5 people ... too many I guess. Appetizers were good. No help in entrees, when it arrived quantity was way less than appetizers, a slight disconnect with the menu. China town few miles away has awesome food for a fraction of price.

We ordered more food and the last dish (double pan-fried noodles with chicken) was simply terrible. Too much soy sauce with too much salt and may be slightly under cooked noodles.

My wife and I got violent diarrhoe next day, about 15 to 20 diarrhoes that lasted for 1 and half days. I called up to find out if they have got any other complaints, my naivety, they banged (no exaggeration, they did that!) the phone. I did not want my wife to dehydrate and die. It is not just unpleasant experience but serious health hazard. I will never go there again.

Anyways if you want clean overpriced restrooms ... which you will need soon after, please go to PF Chang's, otherwise please don't, please don't.

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CAPN8E

Member since Apr, 2008 View Profile
1Review
0Photos
Joined 4 years ago
1.0
April 21, 2008

Scale 1-10, food 3, service 1. My wife and I met my Mom, sister and brother-in-law at P F Changs in Emeryville, a half way point between our homes in the north bay and central valley. A 1 hour 20 minute drive for both parties. We ordered 2 orders of vegetable dumplings and one order of green beans as appetizers, but received only one order of dumplings and no green beans. There were 5 of us at the table and 4 dumplings. Our waitress went to check on it, and came back and said, "yeah, you did order 2."

She checked to see if I was telling the truth, not to see where our appetizers were.

Our 2 remaining appetizers arrived with dinner along with an entree that we didn't order. The 2nd order of dumplings were not vegetable, but shrimp- unknowingly bit into by 2 vegetarians.

Our waitress was very hard to flag down. When we finally did, she took the dumplings away. Later she showed up at our table, with the manager who said, "We try not to let things like that happen. Thanks for being understanding."

No apology or reparations were offered by the waitress OR manager.

The food that we DID order was mediocre, at best.

After dinner, we ordered coffee and desserts. The coffee was cold by the time dessert arrived.

When we got the bill, there was an extra item added on, that we had not ordered.

All in all, our waitress was so negligent, it could be considered rude. The manager was indifferent, and the food was not good.

My wife is missing work today, due to nausea which began about 3 hours after dinner.

If you're ever looking for a place to eat in Emeryville, remember... there are a lot of places to choose from, before you have to resort to P F Changs.

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onecogmind

Member since Aug, 2007 View Profile
3Reviews
0Photos
Joined 5 years ago
1.0
August 29, 2007

Obnoxiously loud, Service Poor. I found this place to be a very uncomfortable dining experience. Wait staff was forgetful and came back to ask what we ordered 2 times. Low class atmosphere, people talked very loud and on phones. Food was ok, saturated with sauce. Someone dropped a plate in the kitchen and people whooped and hollered like ill mannered inner city folk from poor neighborhoods. Do not go here if you want good food and service. I only went to redeem a gift card, never again.

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wilgus64

Member since Sep, 2005 View Profile
7Reviews
0Photos
Joined 7 years ago
1.0
June 27, 2007

Poor service and messy enviornment.... I have had great experiences at PF Changs...not this time! I got in late from the airport, and conveniently walked across the street from my hotel to what has ALWAYS been a failsafe establishment in any other city I've traveled. Boy was I disappointed!

First, half the tables were dirty with plates and glasses from long-vacated patrons. I was seated amidst this mess. It took 10 minutes for the server to "greet" me and she only did this by dropping off a menu...no inquiry of what I wanted to drink or "hello." When she came back...she was in a hurry...she wanted my entire order! I asked to order a cocktail first...a high-end Cosmopolitan. When it arrived at my table...it was served drawfed in a oversized wine glass because "all the martini glasses are dirty." To boot it was lukewarm and therefore lacked any ice crystals.

I ordered my meal, which was served after quite a long wait for the volume of patrons remaining in the restaurant. Before I had three bites of food in my mouth, the server came back indicating it was "last call"...even though it wasn't even 9:30 p.m.! It was evident both she and the bartenders were eager to "move things along" so they could check out early on a Monday evening. I felt very rushed to complete my meal, even though it had just been served moments before.

Upon leaving, the manager was going around to several groups to "move them along." I was astounded at the lack of appreciation and customer service that this staff leveled upon their patrons. I would think twice if you are looking for a nice evening out with good service at this PF Changs location.

I will say, the only redeeming thing was that the food was very good and served nice and hot. It is too bad I was so rushed to eat it that I couldn't enjoy it.

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geebz

Member since Jun, 2007 View Profile
1Review
0Photos
Joined 5 years ago
1.0
June 16, 2007

Mediocre at best. I went to P.F. Chang's in Emeryville at a friend's recommendation (remind me to cut her off of the Christmas Card List). I was met with snooty waitstaff, a long wait for my order to be taken, mediocre food, and a bill that must have been for someone that ordered a lot of good food that was handed to me by mistake.

We had the ribs as appetizers, the chicken chow mein, shrimp fried rice, and chicken dumplings. I could have spent 41 dollars in chinatown and eaten the leftovers for a couple of months. The ribs were salty, as was the chicken chow mein. The dumplings were seasoned with water and the shrimp fried rice tasted as if it were made with those seasoning packets you can pick up at Alberson's.

P.F. Chang's owes me some money, man!

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