good food, bit pricey for what you get. a fun place to bring the kids. a bit over priced
STAY AWAY FROM THIS PLACE!!!.
On Septermber 27, 2009 I called Chow Lafayette and spoke with a "Manager" named Debra. I had left my driver's license in the market area while writing a check.
First, it took me being transferred and put on hold three times before I could find anyone who even seemed to be aware that I had a simple question. I was told by Debra "I don't have time to check; we're just too busy." Just to be sure, I asked her what her name was, as this is unacceptable conduct from any restaurant. She hung up the telephone on me!
Very bizarre. I called back again and asked for the bartender. I finally reached one who called himself "Charlie." I asked him who the senior-most manager was on duty tonight. He said "Debra" and then I could hear an exchange in the background where he said "yeah, same lady." I then heard Debra telling a female employee "tell her we just don't have time to check." Then Charlie rudely said "I've got too many tickets to handle this" and handed the phone to one of the ditzy girls that had orgininally sent me in circles. I hung up the phone.
After dining and buying countless meals at this restaurant since it opened, I will never go back again. IF A RESTAURANT CANNOT BE BOTHERED TO SIMPLY CHECK TO SEE IF SOMEONE TURNED IN A LOST DRIVER'S LICENSE, SOMETHING IS VERY WRONG WITH THE WAY THAT RESTAURANT IS BEING MANAGED!!!
Debra = F-
Charlie = F-
Ditzy girl = F-
Manager = F- Don't waste your money on this place!!!
Properly named "Chow" to chow down anything here.
On the suggestion of my mgr, who's taste buds I totally agree with, we stopped in @ Chow in Lafayette (end of June '09) for a late lunch. Just pleased all the way around & would come back as well as recommend ;-)
LOCATION: On Lafayette Circle right off of Mt Diablo Blvd in the shopping center really w/ a lot of other restaurants & shops. Location pulls in a lot of traffic from locals, shoppers, & college folks from St. Mary's.
RESTAURANT: Spacious, breezy, loud, friendly, & hip if you will. 2 thumbs up in my book! Outdoor patio on front part of restaurant & they have an inside deli-market area as well. Bar seating area is large; they even had the TV on Cartoon Network (sooo kid friendly). Plenty of natural sunlight gets inside as well from all the windows. Clean & spacious restaurant & bthrms for folks of any height, width, & age...good all-around pleaser!
SERVICE: Walked on in, & hostess asked "Where'd you like to sit inside or outside?" We said inside would be good & the gent hostess basically let us point out our own table of preference, then walked a party of 3 over. Different, but cool. Our waiter David was thorough throughout our meal...not too much nor too less w/ the "check-up". High five to u David!
FOOD: I had the Raspberry Lemonade which was tart/tangy/sparkly...not sure how to describe, but it was good. Mgr had the Tuesday's Special, Fish Tacos (w/ corn chowder) which he rather enjoyed; colleague had Fusilli of Chicken & Sausage; I tasted this & pretty good...pasta was al-denti & chicken was tasty; I had the Wood-Oven Lasagna. Saw a patron eating this as we were getting seated, asked her what dish she was eating, & I got it (yes, roll like that). Unfortunate no time for dessert, but my mgr personally recommends their "Ginger Cake w/ Pumpkin Ice Cream", so I'll have to come back just for that one day & a pizza I scoped out another patron eating that looked really good *tee-hee*
Final tab came just under $60 bucks I believe. Everything we drank & ate gets a recommendation!
If you are in a hurry and want a quiet atmosphere this place is not for you. However if you are looking for a great time with friends and enjoy the hustle and bustle of a restuant which feels alive, then you've come across the right place. The wait staff is an ecletic goup of twenty somthings who are very polite.
When I'm not feeling the loud crowd I order to go. I usually like to hang in the market section and try the different wines while I wait. I usually frequent Chows once a week.
Food fine but service horrible!. Have had some good food at Chow's but our last visit was unbelievable. After 20 minutes we didn't have our drinks. It took another 20 minutes for the first dish to arrive. My wife had nearly finished her meal and mine STILL hadn't arrived. We complained and were confronted with the host storming to our table and slamming his fists and asking "Have a problem?". I got angry and he threw us out. Would never go there again. There was no excuse for service that bad and definitely no excuse for the way the host behaved. Mangement needs to take a closer look at its hiring all around!
Crappy service and not worth the prices.
I occassionally go to Chow because it is one of the few semi-decent places to eat around the Lafayette/Moraga/Orinda area. This is why most people go here, which makes this place packed every night of the week. If you're lucky enough to get on the good side of the bitchy hostess and actually get a table, you'll be sitting so close to the people next to you that you will inevitably become fast friends! The menu is very limited and if it weren't for daily specials that are pretty decent, I wouldn't be able to find much to eat there. Had the veggie lasagna once -- very greasy. Had salmon special another night -- very good but small portions for $20. Speaking of prices, what's up with $2.50 for an iced tea, and $3.50 for a lemonade?? The drinks aren't that special.
In Chow's defense, the desserts are fantastic and so are the crab cakes, if they're offered that night. I had the best pecan pie, chocolate cream pie, and crisp there. They have a special crisp every few days or so, and sometimes they sell those by the pan so you can take some home!
Parking is a bit hard to find and most of the servers seem unable to smile. Most of the time the service is average, and a few times it was horrendous. I have yet to have "amazing" service at this restaurant.
If you do go, stick with ice water, a special and dessert. Be ready to wait for a table and put up with service that leaves something to be desired.
Fresh food in a cosy, family dining environment. I have become a regular at Chow recently. Their food is so fresh, and I am not referring to just their veggies alone. Try out their extra juicy pork chops and their exquisite flank steak served on a warm salad. The wait is a bit annoying sometimes but if there is just the 3 or 4 of you, sitting outside under the heat lamp is very cosy. Service, is a bit mediocre but we live close by and it is an excellent place for a casual night out. Great desserts too!
So much for so little. While most of the staff is very well put together, none of the staff seems to have anything going on in their heads other than how put together their outfits are. They float about the restaurant without a care in the world and clump together to gossip to one another, yet fifteen minutes after your arrival, someone might stop by your table and say hello. Don't be reassured by their presence, you will not get what you want, it will be either wrong, cold, or ten minutes after every else has finished. The food doesn't taste great, it costs way too much and trying to have fancy food with a casual server attire.
Long wait for Apple pie.
Service was good and friendly except when you order dessert.
We had to wait for more than thirty minutes before we were served our order of Apple pie and pumpkin pie. The waitress was helpless because somebody else was supposed to slice the pies in the bar.
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