Doesn't Recommend

casspc

Joined 3 years ago

Never delivered my food, phone calls unanswered. Tried breakfast delivery service on a Sat morning. Website indicated I was ordering within business hours for both EZ Dine In and the target restaurant. Placed order, no email receipt. Waited 15 min, called EZ to confirm...got voicemail. Waited another 5 min, same thing. Outgoing message on VM gives far shorter business hours on Sat than does website.

Bleh - waste of time.

Recommends

doublehh

Joined 4 years ago

good idea for impromtu parties. i've ordered from these guys several times, i once ran out of propane at night and they saved the day in about an hour

i plan to use them this summer for our baseball teams end of season party

Recommends

priscillaalmares

Joined 4 years ago

BEST SERVICE EVER!!. We have been using Ezdineinn's service for a few years now, and I speak for everyone in our office when I say that their service is nothing short of EXCELLENT! Pratap and staff are always friendly, courteous, and helpful not to mention professional and prompt. It is also an extremely convenient service, because they cater to numerous restaurants eliminating our having to call different restaurants to place our order. The delivery personnel are also extremely friendly. We have never had a bad experience with Ezdineinn and recommend their service to the highest degree.

Recommends

Pratap

Joined 4 years ago

Email from our Client. This is from our client:

Shefa Sharkey ::: SSharkey@tethysbio

Thank you so much for the excellent services your company has been providing Tethys recently. We have been thoroughly impressed by the quality of the food and the professionalism of your delivery staff.

Since Tethys will continue to use your delivery services frequently in the future, we would like to get your delivery team access to our parking garage.

Recommends

bjones415

Joined 4 years ago

Keep it up. I like these guys. I'm a medical rep and I have to take care of lunches all around the bay area. I've used Waiters on Wheels before and their service is horrible, just talking to them is a pain; not to mention having to explain to a room full of hungry people that "the food is on its way." With EZ Dine In I have not had any problems. In fact if I have no idea what to get from a certain restaurant, they help me decide or put an order together for me and just call me to confirm it's ok. Now that's EZ. You know how great it is to be able to call them up and say "I need a lunch for such date from Pasta Pomodoro for 20 people with 3 Vegetarians" and know that it will be taken care of. Their service is excellent and they go all over the East Bay which is perfect for me because that's where most of my lunches take place nowadays.

They take care of everything for me. The food, plasticware, drinks, EVERYTHING. Thanks guys.

Recommends

KevinMarx

Joined 5 years ago

Great idea. This service is great. I've used them a few times during the past 4 and so far no problems. Food was late once but they called me beforehand to let me know. It's great that they have the menus for all the restaurant they service, this makes is so much easier when ordering because I can have my order ready and call it in.

Can't really rate the food because it's different based on the restaurant. I've noticed that they say it will take about an hour but most of the time the food arrives before the hour is up. There are times when they've told me it will take up to an hour and a half, either because they are very busy or the restaurant themselves are busy.

So far so good. Keep it up guys

Doesn't Recommend

tallasianchick

Joined 5 years ago

The owner Pratap Seelam is weirdo but service has improved. This business is a joke. The owner is a rude, uncultured, caustic, creepy individual. When I first found this service I was happy to know that it existed. But from the very get go they were always, wrong w/the orders, missing something, very very late, or the dumb delivery drivers could never figure out the intercom, (something a 6 yr old can figure out--that always baffled me.) Pratap is Especially grotesque b/c he began yelling at my front door after I told him he got my order wrong, AGAIN. You cannot run a business like that. He's a psycho. I was willing to put up with the inconsistent orders that came ALWAYS missing something but now, after the rude service, I will never do business with them again and make sure I tell other people about it. G'luck if you order with them. UPDATE 1/2011: I have made some orders since this review. It seems they are under new management and have improved their services. So far they have been on time, courteous and on top of food orders. Order away. There is another service , however, "eat 24 hours" that I have tried. I recommend them as well.

Doesn't Recommend

Upenzi

Joined 5 years ago

I Use To Love This Place....Not Anymore. I have been ordering from them for over 2 years. Lately the experience is getting really bad. Today I placed an order online like I always do. And here I sit nearly an hour later with NO FOOD, NO PHONE CALL AND NOBODY IS ANSWERING THE PHONE OR EMAIL. I have never been more disappointed!!! The last couple orders were late and one had cold food. When I called to complain, the manager said "Did you get your food?" I said "Yes" He Said "Ok then" and hung up. I keep trying them cause I love the options and convenience. But damn....I'm starving right now and now I have to leave work to go buy lunch cause these people are not answering or calling me. This is end of this long relationship. I QUIT YOU EZDINEINN!!! And change your damn name too!!!

Recommends

winnie77

Joined 5 years ago

Best food delivery service!!!. I order from EZDineinn all the time. Fastest delivery. Best customer service. Never had a problem!!!

Recommends

GCavagle

Joined 5 years ago

Great service. This service is great. The first time I found out about it was actually a gift from my boyfriend and I have been using it for about a year now. They have a great variety of restaurants from many different cuisines and it's way better than fast food. The delivery fee is very reasonable, especially when you take into consideration how much gas costs now a days.

They also provide plates & utensils which came in very handy when I had to take care of some catering lunches for my boss.

Overall I'm very satisfied with their service and would recommend them to anyone.

-Gill