Phoenix Salon & Day Spa

Recommends

Contributor

Joined 10 years ago

Editorial Review. This salon and spa offers Walnu tCreek a full menu of services for rejuvenation or re-creation of your look.

Doesn't Recommend

vatishma

Joined 7 years ago

The Most Disorganized Spa On The Planet. I can't attest to the quality of hair cuts but I can tell you this is the most disorganized spa I have ever tried to go to. After waiting on hold for about 10 minutes I made an appt. here. Right after I got off the phone I realized I had a prior commitment so I called and cancelled the appointment. Then about a couple days before my cancelled appt I got a phone call confirming my appt. I called them back and told them I had cancelled the appt about a month before. Later that day I got a THIRD phone call confirming my cancelled appt. I then called back to re-cancel my appt for a third time. Then, several days after the cancelled appt I got an irate phone message from the stylist asking why I had missed my appt. I'm sorry they might have wonderful stylists who work here but for me the utter disorganization is not worth it.

Recommends

allysonreed

Joined 7 years ago

BEST PLACE AROUND!. I LOVE LOVE LOVE this salon. After having a horrible experience at Changes Salon in Spa in Walnut Creek, I decided to take a chance with Phoenix. Lindsey was able to fix my color exactly how I wanted and she did it with confidence and ease. It seems like everyone here is highly trained and knows what they are doing. I am also very particular about my hair cut, so I was nervous to have a new person cut it. Niesa did an outstanding job and listened to exactly what I wanted. Normally I dred going into the salon because I am worried that they will not do what I say, but you do not have to worry about that at Phoenix. Their prices are reasonable to everywhere else around as well ($60 for a cut, $120 for color/highlights). I would definitely recommend them!

Recommends

maryclaire2

Joined 7 years ago

Best Hair Cut in East Bay. I live between New York City and Danville, CA. I have spent over $500 at hip New York Salons. My best haircut ever is from Julie Brun at Phoenix. She is so pleasant and takes her time to always give you the perfect haircut. She also shows you how to style your hair at home. Phoenix has fabulous products such as Burn candles, Kerastase hair care and Eminence organic skin care. Ask for Cynthia. She know the best treatments for your hair and skin types. This is a 10plus salon!

Recommends

pweb7428

Joined 7 years ago

BEST COLOR EVER!. I was getting sick of going to the "city" to get good creative haircolor. A friend recommended Paula at Phoenix. I gave it a shot and my expectations were exceeded! She was friendly outgoing but most important offered several ideas and she did as good, if not better as my visits to the city. The salon is large and open with helpful staff, with salons like this, Walnut Creek IS the city.

Recommends

allie_gator

Joined 8 years ago

Phoenix Salon. I've been going to Phoenix for awhile now, and I always love my results. My colorist, Paula Digges, always does an amazing job with my color. Its easy to get to and the staff is very helpful. The inside decor is beautiful and makes you feel like a princess.

Doesn't Recommend

milana333

Joined 8 years ago

This place is not worth the time. Im sorry but i had someone who claimed he had worked at the vidal sasoon salon in the city and he was horrible. 100% rookie. All i asked for was for him to blowout my curly hair and he was comepletely struggling almost to the point that i wanted to say i shoulve stayed home and done it myself! Never going back waste of time and waste of money. If youre looking for skilled professionals stick to city salons.

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candii_79

Joined 8 years ago

I'm in love. I was a little confused walking into phoenix because its a buzz of activity. But it was a fun enjoyable and the most gratifying hair cutting experience I have had for at least 2 years. I walked out of Phoenix feeling like a model. I also found everyone who worked there incredibly friendly. I definately recommend.

Recommends

sml01

Joined 8 years ago

Where do you get your hair cut?. This is the question I am constantly being asked ever since I started going to Phoenix. I have never had a better haircut and color and absolutely love the atmosphere at the salon. I was shocked to read the two negative reviews posted, as I have never had a bad experience. In fact, I have referred several friends and family members and all are extremely happy. If you want a modern, stylish haircut, with friendly and professional people, this is the place.

Recommends

lrid

Joined 8 years ago

I'm stopped on the streets!. I don't know what the other 2 reviews are talking about....maybe they were in a different salon? I've been going to Phoenix since it opened. I'm constantly stopped on the street, in stores, at my kid's school, in restaurants,...all wanting to know where I get my hair done. Not only have I received a top notch cut every time, but I've experienced nothing short of absolute professionalism from any staff member I've had contact with. I wouldn't dream of going anywhere else!