Phoenix Salon & Day Spa

08/14/10

Best Colorist on Earth!!!

by high maintenance 10 at Citysearch

Sandy Taylor Furst has been doing my color for about 15 years. Whenever she has changed salons so have I. I get so excited when I treat myself to a visit with Sandy at Phoenix Salon. She is an expert at her profession. She recently gave me a Brazilian Blowout and my hair always looks soft and healthy even after continuous years of bleach and color. I dread the day Sandy stops doing hair.

06/11/10

STAY AWAY

by woggie at Citysearch

Do not have your hair colored here. Sandy the colorist will fry the living daylights out of your hair. She forgets to check the color/bleach and leaves it too long while she babbles to everyone about her poor life. She will tell you your hair is ugly and needs highlights or color and then damage the heck out of it so it really is!

• Pros: none
• Cons: damaged frazzled fried hair

04/06/09

I DONT RECOMMEND!!!

Contributor at Citysearch

The salon looked good. As I walked into the door the reception didn't greet me. It was my first time there and finally the receptionist with the black bob hair, kinda heavy set, went up to me and asked what I was doing and accused me in being a solitcitor. I was offended as well as she kicking me out of the salon, and I felt that this receptionist was very rude and had an very unacceptable behavior. I have never been treated like that before and this was a disgrace to the salon and the salon name. This salon have been rated a 4 star which my horrible experience that I had I have to say I give them zero stars. They don't even deserve one star. That is how bad the first impression was. I highly don't reccomend this salon to anyone. This salon was a terrifying first time experience. Remember looks can be deceiving.

• Pros: Example: best croissants in town
• Cons: What are the drawbacks?

10/06/08

First impression...not so good

by jenni6982 at Citysearch

I was referred by my sister . She had gotten an amazing haircut and i wanted to go there. So I set up an appointment and the day before got a call at 12:30 to confirm my appointment. Then at 5:30 i got another call saying my appointment had been canceled and to please call to reschedule. So i did...i rescheduled for 2:00 the next day. I got there at 1:30 and waited for an HOUR. At 2:30 I asked if i was going to be seen and they apologized a million times for scheduling me wrong. I was pissedoff and annoyed and walked out. They made no attempt to compensate for all the cancellations and re-schedules. Instead they wanted to reschedule me for the next weekend same time. Not a very good first impression.

09/04/08

Waxing Pro

by cbristow at Citysearch

I agree! Susan is the only person I will go to for waxing. She has an incredible memory and is so personable. An incredible people person. If you know your way around walnut creek there is parking in the back along the alley for pheonix customers only!

The hair there is pricey but I've had nothing but good experiences. There is a guy there who has received nothing but rave reviews from my friends (john mark or some two names) For cut I go to Susie who has more stories than you would believe and Stacey for color who was incredible.