Alameda >Connor, Maureen - Equity Capital Real Estate
Even more happy w/ em!.
I don't get it either, friend! I'm working with them now and have had nothing but great experiences...but you know what they say, "No one reports great service". Or atleast, we're rare. I think they're professional, down to earth, and in general have made this whole process so much smoother than I've experienced in the past with other Brokerages.
***Just a thought: Maybe there was a receptionist problem for a short period of time? The complaints seem to be pretty close together***
I am really confused about all these bad reviews. I am working with them currently and have received GREAT customer service. Every time I call I think her name is T.J and she is very polite and helpful. Also I have been working with Stephanie on a complex issue and she has been VERY helpful. Her knowledge and patience with me has been excellent.
Not sure what happened with the other reviews but my experience was GREAT
Worst REO Company to deal with-BEWARE. I've called this company several times to speak with Maureen the owner and never have I ever reached her. Does she exist? And if she does, who runs a business like this? I've had buyers interested in many of Maureen's properites and they do not like not knowing that I never got a hold of her once. The two agents that I've spoken with over the phone do not seem helpful at all. One of them is rude and short with every question I had asked and the other seems to have no clue about any of the properties. And no one returns my calls in a timely fashion. I haven't completed a transaction with this company but I wouldn't take a chance with a staff like this.
It's so true about people are rude in this office. After reading the comments, I actually "scared" of calling them, but I saw one their listing and want to find out things on that property, so I called...I just said may I speak to....the person answered phone said, hold please.....then let me hold for a good 10mins, OMG, I just can't believe someone could ever do this to others let along it's real estate company......
STEFANIE HUNG UP ON ME.
Our property was foreclosed on. i called this office to arrange for moving out on time, and was directed to speak to Stefanie. I called her and immediately she started off by yelling and threatening that my family would be kicked out. I explained that i would like to make peaceful arrangements to move out on time and avoid eviction. however she said she can not help me and that we can not escape, then she slammed the phone hanging up.
This phone call left me confused. how can any business direct their employee to handle a call in this manner? This woman was the cruelest and most insensitive person i've talked to in a long time. I'm one of millions who lost their home, and can appreciate a bit of kindness. Please don’t give them your business.
THE WORST RUDE REAL ESTATE AGENTS EVER. I have some interection with this people and they are RUDE!!!. A womam named Sthefanie hang out on me twice while I was asking her something. They never return phone calls. You can't talk to them, they don't let you talk, they make you feel like they're the most important people in the planet and you cannot take any of their time. THEY ARE PLAIN RUDE. I asked to talk to this woman Sthefanie Valderrama about a propertly. She said she didn't have time for my questions and that she would call whenever she could. She never called. WORST REAL ESTATE AGENTS EVER. WORST CUSTOMER SERVICE. I don't know how they manage to still do business. I and people that I have been able to pass the feedback to would never do business with these RUDE people.
Terrible outfit - they should be banned from real estate business. I have been a real estate broker for 20 years and I have experienced the good and the bad and the ugly when working with other agents. This company is probably one of the worst. Their staffs are rude, un-cooperative, and lack of knowledge and proper training. I made a routine inquiry regarding the status of a property and inquire as to any other possible inventory available. I was cursed at and being made to feel like a pest taking up their valuable time. How can someone be so rude to customers and other agents can stay in business is totally beyond me? YOU OUGHT TO BE VERY WARY ABOUT WORKING WITH THIS COMPANY...
The Bay Area RE Professionals.
I think the same person wrote all the reviews-interesting they are all in the same time frame.
The reogirls are the best-i have bought many reo's thru them in the last 12 years-from $79k to $1M+++...every transactio has been perfect---they tell you like it is and they know the rules. It is NOT a trypical transaction. They have a very competent staff and have grown with the times. They now have a separate escrow department and I have dealt with both Amanda and Cindyy. They never reprexent a buyer and don't do deals for friends....highly ethical. They must be doing something right as I believe they have been in business for over 15 years and you see their signs all over...seems like some agents just are mad because they did'nt get the deal...sour grapes...!!!
My experience was very positive.
Not sure what these other reviewers are talking about. My experience with this office was very positive. Once you understand that an REO sale is strictly a business deal and not your more typical emotional seller/buyer sale. I found the people here to be courteous and very helpful. We submitted our offer, were countered by the seller the next day and we had a deal. We closed the deal within 30 days, no hassles and no issues. Found this group to be easy to deal with and the escrow process was straight forward and quick.
Could it be that these other reviews were written by people on the wrong side of their respective deals? I'll be happy to do more deals with Equity Capital in the future.
fully unqualified, worst sellers agents ever....
I'm not sure which banks would hire morons like these. I'm trying to figure out their banks, and am writing letter to one to move their business somewhere else. These people don't even know abc of real estate, they are rude, keep changing the story, airheads, losers...
As soon as I figure out some of the other banks that they are represengint, I'm gonna call their HQs and let them know how moronic these idiots are... If anyone lists banks they are representing, please post them here, and I'll write them letters.
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