07/03/09

Service Dept

by accordd

Ive brought my car 3 times for service at this dealership, San Leandro Kia. Each time was a lousy experience and cost me seveal days of my time (9:5:1). The 5 day experience was the worst, I had to remind them that they still had my car, no phone call from them to tell me that my car was ready to be picked up. And, they did nothing to my car that fixed the problem. So, if you're needing service for your Kia, this isn't the place to bring it. Also, not a friendly place for car service, period! Try Bay Bridge Kia in Oakland, I got good results and happier people to deal with...

• Pros: shuttle service to Bart
• Cons: bad attitude from employees