Salang Pass Restaurants

09/19/08

Bad Customer Service

by jacobs94538 at Citysearch

One night my friend tried to call in an order to Salang, after being put on hold for an unacceptable length of time she was told that the pick up wait could be up to 2 hours, also unacceptable. So, on Saturday night, since we still wanted Afghan food we decided to stop by and place an order for pick up in person. After some time we finally got the attention of someone who told us that they were not doing pick up orders, because they needed to serve the guest that were already seated and those who were still waiting to be seated. We asked how long would the wait be if we still wanted to place an order and we were told that he had no way of saying it could be hours, it was already 8:30. It was bad enough that we were treated horribly, but this rude employee would not even make eye contact with us and only acknowledged us after we said excuse several times and got right in his face. We proceeded to Afghan Village in Newark and were acknowledged immediately, placed our order and were out the door 20 minutes later. I will never return to Salang Pass nor will any of our friends. I left Salang extremely upset for being treated as less than dirt, could it be because I am not Middle-Eastern? As a side note the food is much better at Afghan Village and the staff 10 times friendlier.

07/18/07

Excellent services/prices

by alexandram at Citysearch

If you are planning to visit fremont or live there, you must eat at Salang. The kabobs are the best that I have tried, specially the "Chopan Kabob" (Lamb) We also tried the Bolani and Mantoo. This ia an authentic Afghan Cuisine; for the great services the amount of food serve + it comes with salad and bread, the prices are perfect!

Wanted to have a different and unfurgatable experience visit Salang

• Pros: Variety of food for meat lovers/vegetarians

07/05/07

Veggies Do not go there

by vjisdj at Citysearch

I am sure lot of people will be surprised with this review, But my 2cents do not go for the food to Salang Pass specially veggies.

Ambience is good, Dessert are nice but little bit on the expensive side.

The service is horrible. People managing the restaurent are not professional.

I ordered the veg dish and Salad as well Afghani Nan were suppose to be coming with it. They did not serve me , when I was ordering the Dessert I realised that they did not serve us the salad and the Bread basket.

While paying I asked him why he did not serve and instead of accepting his mistake he started arguing wiht us that it does not come with the Vegie dish and when we showed him that its written in the menu, he shamelessly said please do not come to the restaurent again and was not having a courtesy to apologise , we had ordered one rice plate extra because there was no bread , and he charged us for that as well !!!

Ugly experience all in all...highly dissatisfied !