Loveliness
San Francisco, CA 94118
Phone: (415) 752-1818
- Cross Street:
- 15th Avenue
- Hours:
- Mon-Fri 11am-7pm, Sat-Sun 10am-7pm
Editorial Description for Loveliness
Wedding video, plus photography in film and digital. Applies wedding makeup. Also rents tuxedos and wedding dresses.
Insider Tips
Save MoneyCheck out the various wedding packages available for video, photography and more.
Save TimePurchase your photos through the website.
User Reviews for Loveliness
05/20/2008 Posted by hateloveliness
Run away from Loveliness as fast you can and be glad you did. This family operation does not know anything about customer service. They claim to have been in the business successfully for over 10 years, but you could have fooled me based on what my wife and I have been through over these painful 13 months and counting. The owners have amnesia and cannot recall what they say from day-to-day. When trying to get you to sign on the dotted line, they will tell you whatever you want to hear; however, once they get you to sign on the dotted line, that is where the "horror" really begins. Forget about customer service; Loveliness is an experience no one should go through -- you make requests but the staff rarely replies unless "you" initiate it. My wife and I have lost track on the number of times when they said we would have our pictures to review in a couple weeks, only to have a month go by and not even a phone call; and when we finally get the changes, only a fraction of them are done -- some done incompetently. The pictures are processed by the most incompetent group of so-called "professionals" in Taiwan. When requesting touch-ups, be prepared to tell these "jokers" many times. To save time, I suggest you write them down once and be prepared to submit that list many times over to the "pros". Additionally, do not count on getting your pictures anytime soon. It has been over a year now and we have yet to get our wedding day album. For the most part, monkeys could comparatively do just as admirable a job, charge less, and customers would not have to brave the amt of b/s and excuses. Do not get "suckered" in by these con artists. They do not even deserve one star. This place should be ashamed to call itself a business. Please, do yourself a favor and avoid this place like the plague. My wife and I think a sharp stick in the eye would have been less of an ordeal than having to deal with the amt of incompetence called Loveliness.
Pros: There are no pros to highlight.
Cons: Where to start? Incompetence, lack of customer service, deceptive practices, lack of parking...
12/13/2007 Posted by itsamystery
Beware, the only good rating was placed by the owners grandaughter! If it smells like a bad egg it probably is a bad egg
Pros: no pros
Cons: just beware
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