11/25/08

Terrible Service

by nycbumm

Three of us go for dinner and have a reservation. My daughter and son-in-law both ordered the butternut squash soup and she ordered a gnocchi appetizer and a latte. I ordered a fettucini dish. Both soups arrive and they are luke warm. They're taken back and reheated. My pasta dish arrives with my daughter's appetizer. The latte never comes until I ask for it during the middle of the meal. Our waitress seems to be ignoring us and another waitress takes our dessert order and brings us the bill. What's up with that? Food was good once it was served with the right temperature. Service was terrible.

• Pros: Food was good at the right temperature.
• Cons: Service was terrible.

10/01/06

Great Idea, Pretty Good Experience

by josebove

I liked Venus, but two elements of the experience tainted our meal. First, the restaurant is very poorly ventilated. We came out smelling like we just had dinner at a roadside burger joint. It's not right to have a gourmet, high-end meal at a classy restaurant and then come out smelling like a smoked pork loin. Turn on the fans over the grill, please.

Second, the owner/manager stood next to our table and carried on a conversation for several minutes with her friends who were sitting at the next table about how the summer was kind of slow, and how ... I don't even know, but it went on for a while and it was more like the kind of conversation you would expect people to have at home, or at a cafe, or... well, not at work, at a restaurant that is charging $7 for a glass of red wine. And not with your butt in my girlfriend's face and not within earshot of other patrons.

That's all. Other than that, I liked the place.

• Pros: Good presentation, good mashed potatoes
• Cons: Poor ventilation (you might come out smellilng like a cooked steak)

08/26/06

Cute! Good food.

by irenett

In reading some of the negative reviews of Venus, I can understand how bad service can taint an experience. But, I must say I haven't had any bad experiences at Venus. Every time I've gone, I've gotten great service and the food has been beyond terrific. It's a really cute place for a date! I would hate to go there when it's busy, though...(which means I don't go on the weekends.)

• Pros: good food, good service
• Cons: can be crowded, parking