08/20/08

not worth a cent

by syrnik

first impression: RUDE staff! The receptionist who tries to act like she is a high-class snob did not even look up to greet us. Nowhere on their pamphlets or website does it say you HAVE to make an appointment but still the lady looked at my like I was dumb for assuming I could get service that day.

When I finally went or my appointment I paid $70 for a french pedicure! The worst part is that it was NOT even worth it. I've gotten $10 pedicures that look much better. The girl didn't even remove my cuticles!

HORRIBLE place, DON'T WASTE YOUR MONEY!

• Pros: pretty
• Cons: overpriced, rude staff

08/24/07

Staff is very rude!

by chele_102

I scheduled an appt 2 days b4 my friend's wedding, I even got a confirmation card with the appt listed on it. The spa called me a week b4 my appt and told me that I had missed my appt and that I should have cancelled. I called them back and explained to them that my appt is for next week, the lady starting talking very loud over me and would not listen. She bellowed "I COULD HAVE SCHEDULED SOMEONE ELSE." She also said that they had called me the day before and left a message, but no one called me regarding this appt because I would have corrected their mistake then. I calmly explained again, my appt was the following week that they were mistaken, then she accused me of lying. Seriously why would I schedule my spa treatment so far in advance of the wedding? Then she seemed to finally hear what I was saying and offered to fit my in that day, but not at my scheduled appt time. I politely declined and wished her a pleasant day. I did receive one treatment there previously, it looks nothing like the picture, it's very old and there are webs all over the ceiling. The robes are well-worn, the upside is that it's only for women, the down-side is that the front staff is extremely rude. I would not recommend this place to anyone. Oh, I almost forgot, parking is difficult too.

• Pros: It's a for women only spa
• Cons: The front office staff is rude, they don't care about the customers.

10/05/06

Bad Experience

by tsoulsby

I came here for a massage over the summer and it was not what I expected, especially for the price. The cloth covered chairs that you see up in the advertisement there - they were stained with some brown substance on both the backs of the chairs and the footstools. Disgusting, not a relaxation area. The massage was just behind one of those curtains you see in the picture. The massage therapist was friendly, but there was a huge, old, LOUD air conditioner blasting away on and off while I was getting my massage. It was like being in a warehouse.

I just felt icky when I left - not refrereshed or relaxed. I still can't figure out what those stains were on the furniture and I will not be back to find out.

• Pros: None
• Cons: Pricey, Dirty, Unfriendly Receptionist