Vine Street Salon

05/19/09

Won't go anywhere else, Angela's the BEST! :)

by Volupia at Citysearch

OK, so I've been looking for a new stylist for YEARS... I had been going to one person, but she was much older, not up on the latest hair trends, styles, or product, and quite prickly, to say the least. Basically, I wasn't getting the service, consideration, or product I or my hair needed.

I then sought to find a new stylist, and decided to find someone who was as a perfectionist as I am. What better person than the Bridal Coordinator and Intermediate Stylist at Vine Street? Anyone who's a Bridal Coordinator knows how to work with women who are very particular and exacting...

When I walked in, I knew I was at the right place. I was greeted warmly, I was offered a glass of water or tea as Angela was running just a little behind (understandably so at the end of the day).... bottom line, I was made to feel like a valued client, and was made to feel comfortable.

When I started talking with Angela regarding what I wanted, I could tell that she knew her stuff. She proceeded to inspect my hair, and I told her about how unhappy I was with my present cut, how uneven and choppy it was (the previous woman had butchered me!), and how stringy that made my hair look. We determined that to get the style I wanted, it would take a few months of growing and cutting... which was fine with me.

After Angela carefully cut and styled my hair (and hooked me up with new product more appropriate for my hair type), she let me see and I swear, I actually started crying with joy and relief... FINALLY my hair looked the way I wanted it to, it swung the way I should, it lay the way it should ... I just feel so beautiful now when I do my hair in the morning.

The entire staff at Vine Street are very courteous and positive people. and goodness, do they know hair! I have found my permanent stylist, I REFUSE to let anyone else TOUCH my hair!!!! Thank you, Angela!!!!

• Pros: Great vibe, great product, great people
• Cons: Hard to find parking in that neighborhood

04/21/09

To clear up Ed's (emurph) review

by RobinK at Citysearch

I am Robin, the desk manager at Vine Street Salon. I originally responded to the review posted by the client "Edmurph" in great detail to clear up his incorrect version of the incident.

Now, I will very simply leave the opening portion, as I believe it says a lot in a very few words:

WE HAD TO CALL THE POLICE on this individual! And, though we called them right after he left, we were unable to recover the money that was owed since by the time the Police arrived the customer was long gone.

Enough said.

• Pros: Relaxed space, nice & talented people
• Cons: Parking

04/19/09

Beware of Vine Street Salon

by emurph at Citysearch

Similar to the bait and switch tactic employed by shady car dealers, Vine Street Salon lured me in by promising one price only to jack that price up later.

As a guy with short hair looking for a haircut and color for gray coverage, I called Vine Street and spoke with Robin who offered me a reasonable quote for said services. Hence, I was taken aback when Robin later informed me that my bill was about 50% higher than what she had quoted. After I pointed that out, she told me with a straight face that her quote was for one service. Incredibly, she even stated that the inflated fee was justified because she had spent time with me on the phone. I wonder if she also charges customers extra to smile, say hello or get them a glass of water?

As it turns out, Vine Street Salon has a history of questionable billing/collection practices. In my view, this salon is unethical and shameless.

• Pros: Feels nice to get out of this place
• Cons: Low Ethical Standards