Oakland >Red Hanger Kleaners
Editorial Review. Offering one hour dry cleaning, in car service, feather pillow cleaning, wedding dress cleaning, expert alterations and stain removal.
Ruined my shirt. I took a $60 dress shirt with wine stains to the Berkeley location. The stains came out, but the shirt came back with a burn mark, a new stain on the sleeve, and a thread pull across the front of the shirt. It's unwearable now. George, who owns all 5 Red Hanger Kleaners locations, claimed that the thread pull was a manufacturer's defect and refused to reimburse me for the shirt. A manufacturer's defect?!? Are you kidding me?!? Avoid this business. They are lousy and refuse to accept responsibility for damage.
AVOID AT ALL COSTS!!!. This dry cleaner ruined a brand new $100 dress shirt, and then worst of all, refused to take any responsibility to try to fix it or reimburse me for the loss. Since then, I have heard many other stories from people who have had problems with this dry cleaner!!
DO NOT COME HERE.
I brought my nice dress shirts here, specifying dry cleaning rather than laundering -- paying more, of course. What happens when I get my shirts back? They were obviously laundered -- the colors were faded, there were burns from the industrial press used in heavy duty laundering, and the collar on one of my shirts had a TEAR in it.
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