Oakland >Automotive Repair > Hanzel Auto Body Works
456 23rd St, Oakland, CA | Directions 9461237.812520 -122.268006
Mon. - Fri. 7am - 5pm;Sat. - Sun. CLOSED
Neighborhoods: Downtown Oakland, Northgate/Waverly, Northgate - Waverly
EXCELLENT auto body place! Family owned, excellent customer service, quality work. – I took my car into Hanzel Auto Body because I had read positive reviews on the internet and was having problems with my Honda civic's hood latch mount. I had recently had a horrible experience at Berkeley Honda and was feeling somewhat wary of mechanics. However, I had an EXCELLENT experience at Hanzel Auto Body and cannot recommend them highly enough. They were professional, courteous, and organized in booking my appointment. The owner Henry Hanzel answered the main number when I called to book my appointment, and was very patient and helpful in answering all my questions. When I brought the car in, I was helped immediately (no waiting!) although the garage seemed busy, and Henry himself looked over the hood latch right then and gave me a rough estimate, saying he would examine it thoroughly and call with a firm estimate that morning. Although the garage was busy with several other cars, Henry called within the hour and gave me a firm estimate (which was quite reasonably priced) and gave me a clear description of the exact problem. I OK'ed it and he called later that same day to say the car was done. Because the repair had been easier than initially expected and not taken as long, he charged me $150 LESS than the estimate! I was really impressed by this - he didn't have to do that. I had been quite satisfied with the estimate and would have been none to wiser that the repair had been simpler than expected. This impressed me as remarkably honest and professional. Hanzel Auto Body did an excellent job, and I would highly recommend them to everyone. They do quality work for fair prices and are honest and courteous. What more could you ask for? I've never written a review before but felt so strongly about how exceptional this place is that I wanted to write a review. I highly recommend them!
Great service and repairs on my vehicle – I take my cars to Henry Hanzel first whenever my car makes an odd noise or has needed body work (snow plow grazing the left rear corner, brake booster seal whistling anytime I stepped on the brakes, sticky sun roof that wouldn't open). I was given a free estimate for the repairs and was able to schedule an appointment on the spot. Even though I requested OEM parts he would have specified them anyways. No cutting corners here just to save a buck. The car looks as good as new and keeps on running. Thanks Henry!
Finally an Honest Auto Body Shop! – My car was damaged in a crash last year and I took it to Hanzel Auto Body. Henry, the owner, gave me an estimate on the spot and explained to me (so that I could actually understand) what would need to be done. He put in all OEM parts as I asked and the paint job matched perfectly. He dealt with all the insurance stuff and my car was cleaned and ready quickly. He also fixed my Mom's car after a piece of metal debris struck it and she recieved the same high quality service as I did! I have recommended this shop to everyone!!!!
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