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Getting better after a bumpy start.
I've been going to this place for years - it's definitely one of my favorites. It has suffered a little bit from the change of ownership, but the new owners are definitely beginning to find their
groove. I've found the new owners to be very friendly and obliging. I don't know whether the cook staff has changed or not, but I don't feel the regular menu has suffered. Even with the previous owners there ocassionally was a miss, and I had to send a dish back and got something else. No bigee. If you have a bad attitude you'll probably get bad service.
The few new "specials" that I've tried so far have been very tasty and well prepared. Running a restaurant is a tough business. The new owners seem to be finding their footing.…
not even worthy of a star rating!!!. The new owner is going to send this place into the ground. I wanted a good restaurant low key for my wedding reception and the stress the owner put me thru on my wedding day was awful. He not only didn't prepare his staff of 3 for my 67 people, he cheeped out on all the things we had previously agreed upon. He served the wrong appetizers no one could get a drink or a refill once they did manage to hunt down a server and my pour vegetarian guests didn't get their meals until everyone else was done eating!!!! The staff threw plates on the tables and and were so rude. I wanted good food and drinks for my wedding day (not a lot to ask for) and what I got was a head ache so much for trying to have a low key wedding at a quaint restaurant. I'll never go back. The meat was over cooked the only good thing was the plantains. JerkChicken oh no jerkowner is more like it.…
The party's over?.
It happens! Change! As we all know change is often difficult and a period of adjustment is necessary. So it really should not come as a surprise that the change of ownership at Tropix has greatly
influenced this favorite restaurant on Piedmont Avenue. My wife and I have dined at this location for many years and have both enjoyed and suffered through several eateries of varied descriptions. Our favorite for more than ten years has been Tropix. While the food quality over that span was occasionally uneven, the owners and staff were always friendly and outgoing. We became part of their family and frequently enjoyed their hospitality on two or more occasions each week. Every Sunday evening for sure! Now Peggy Lee is singing..."The party's over!"
In addition to losing the engaging charm and friendship of the owners, many of the former staff have been replaced. The warmth and friendliness of the past has become the chill and paranoia of change and insecurity. The cooking staff has suffered several casualties. The plates and portions are smaller, and the quality of the food itself is tentative at best. On our most recent visits, both the corn bread and bread pudding were under baked and doughy in texture -- worst of all, flavorless. The Po' Boy sandwich had a less flavorful sauce and the Mango Chicken salad dressing had been changed for the worse! The specials seem dangerously inventive and simply untried resulting in a gray and confused flavor experience. We hope for the best, but fearing the worst we will take a break from this favorite spot and return when the dust has settled and the new vision, if there is one, is clear.…
Tropix .... done..
I used to frequent this establishment quite often and it had a certain ambience that has obviously eroded away. The old owners, as uptight as they could be sometimes, were always willing to engage
in witty banter from politics to dishwashing detergent. Often enough, they would be more than happy to share a seat at their table and pour you a glass of wine. And as their schedules were winding down, they were smart enough to place one of their longtime waitresses, Teri, as manager. She was great at getting things right and making sure you left with a smile on your face, even if the food was sub par. Her attitude and attention to detail was amazing while others waned.
My last experience at Tropix will be just that, my last experience. My fiance and I both ordered the pork, which came out cold and way over-cooked. When I approached the owner, the man with the ponytail, he rudely replied back that pork is supposed to be over-cooked. Unfortunately, there are several articles published that now give the thumbs up to serving pork medium. As I walked away, he began to yell at our waitress, Teri, for the food being bad, when he was the one who brought the food to our table. He also yelled at her for having to help her serve food, when she was the only waitress and they had a full house, which is like 20 tables. The family feel is definitely gone. If it was sold to restaurant savey people the potential would be limitless.
If none of the specials were appealing, you could always count on one of their main staples, be it the steak or chicken, but now, portions and quality have decreased and prices have gradually increased, not to mention that one of the few (and I use few sparingly) people who make the experience all the more enjoyable and worthwhile is hardly ever there and when she is she has so little support she hardly has room for 'Hello'.
Looks like we will be taking our stomaches and our memories up the road.…
Great Calamari and Bistec... wonderful Wednesday nights!.
We come here at least once a week, the calamari is great as is the Bistec! Terri with her amazing memory makes us welcome. She keeps the place going smoothly assisting servers and customers
simultaneously with ease.
Noela is our favorite waitress, very attentive! We love Wednesdays!
The wine list is lacking, so have a mimosa or sangria!
We visited Brunch on Sat. although we had a great time the difference in service definitely noticeable. The owners (4) were just standing while poor Phil and the busgirl were running to serve a seemingly full house. The management was seemingly clueless to the customer's needs... Food was good, but the experience definitely better on Wednesdays.…
