High Street Hand Car Wash

Recommends

OaklandJoan

Joined 5 years ago

I've been going to this car wash for about 15 years and found they do a good job of cleaning inside and out, plus will do more if you point out any spots they missed. The free car wash with oil change is a deal but you must beware that they try to sell you all manner of flushes and odd stuff to increase the cost, so go prepared to say "no" a few times to those. They've never stolen anything from my cars over the years. Also, they are very popular so be ready to chill for at least a half hour.

Recommends

lesley44

Joined 3 years ago

fantastic work, good price and friendly people. I’ve been going to place for a few years now. The people here are very polite. I’m always amazed at the dog hair that they can get out of the car. I have two dogs, and not that my car is dirty, I clean it going over the seats with a shot vac every week, but at times not all hairs can be removed so I leave it up to them and they do magnificently. They have a great price for the oil change and the car wash is great when your car needs a bath. I highly recommend id you haven’t tried them to put this on your to do list!

Doesn't Recommend

kesselmines

Joined 6 years ago

MISLEADING & BAIT & SWITCH TACTICS. On Memorial Day, my girl took her father's car here for a $40 oil change and car wash. To her shock, the final bill was over $100. They claimed she had authorized a motor flush, which she had not. They had showed her a very dirty air filter, claimed it was from the truck and, without telling her the price, suggested she get a new one. She agreed to the air filter, but was told minutes later they did not have one in stock and they'd started a motor flush instead. I spoke with car wash manager Joseph MACATANGAY who said they always tell the customers the cost and show the prices on their computer screen and would not begin any work unless the customer agreed to it. When I told Joseph she had not been told of revised costs until she received the bill, Joseph said his employees would never lie and said told me my girl was lying. I don't doubt there are those in Oakland who fail to pay for services, but my girl is a responsible person who willingly pays for services she authorizes. The issue here is that they did work without her informed consent. I asked Joseph why a written estimate for customers to review and sign before commencing any work was not provided. He did not have a response. This whole experience was full of questionable business practices which I will be reporting to the appropriate governing bodies.

Recommends

Contributor

Joined 10 years ago

Editorial Review. Hand car wash provides expert vehicle care and cleans your car inside and out.

Doesn't Recommend

djmm

Joined 11 years ago

STAY AWAY - STOLEN PROPERTY and a slow, terrible job to boot!. If there was one word to describe this "business" it would be sketchy. Sketchy people doing a lousy job and stealing from your vehicle. I brought my car in and it was slowly "washed" over the course of an entire hour. When I got it back it was barely cleaned and had some gifts I had wrapped from a trip I took STOLEN. There were no managers on duty or anyone who gave a @#*%. STAY AWAY. You've been warned.