Friendly Cab

(510) 536-3000 | View Website

4849 E 12TH St, Oakland, CA | Directions   94601

37.768587 -122.211737

 
Taxis, Taxis & Shuttles, Airport Transportation  more

Neighborhoods: Coliseum North, Melrose

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Reviews for Friendly Cab

Doesn't Recommend
1 month ago

I had never had a complain or wrote a review, but this cab company had it!!!

Until today, when one of its drivers who acted really rude and disrespectful yelling at my father, blaming him for not having paid $10 dollars fee before, and at some point denying its service to take them to their destination which it was from the hospital to their home.

This driver was saying that my father had got on his cab days before and had not paid him $10, when he had dropped him off and saying he will come back to pay and this driver waited and waited at the point that he had to leave since this man named Jose never came back to pay his fee.

This driver accused my father saying he knew where we lived, that his name was Jose, that he had our phone numbers and that he will come back to get his money. When my father's name is Alberto, a 64 year old that doesn't need to be stealing from no one, who rarely asks for cabs. This driver accused us and threaten us. I hope no one else goes thru this kind of drivers who doesn't even act friendly like its company say.

And this driver didn't wanted to give his name nor his ID taxi number, but the number on the cab was 236. I'm in such disbelief of what kind of customer service this cab company can give.

TERRIBLE SERVICE!!!

Doesn't Recommend
1.0
over a year ago

Frauds - stay away at all cost – I don't usually write reviews, but my experience last week was TERRIBLE on all fronts and really takes the cake over all other terrible experiences with Friendly Cab. The cab driver didn't believe that my credit card would go through and asked for my personal contact information so he could "hunt me down" in case I was a fraud. On top of that, they charge $3.50 to process a credit card transaction., which in itself should be illegal, especially considering the ticket price of a cab fare from the airport.

What kind of service is this? The driver was rude, condescending, and made my wife feel unsafe now that they know where we live. He acted like he was doing us a favor by taking us home and that because he knew where we lived, he would be able to find us again if he needed to. I would rather pay for airport parking at full price than ever use this service again.

Recommends
5.0
over a year ago

Very Friendly Service I have order cab to the airport the taxi arrived in time and the driver was nice.

 

34% 100 6 3 Votes
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