Tires >Big O Tires
2155 N Broadway, Walnut Creek, CA | Directions 9459637.909803 -122.062264
Mon-Fri 7am-6pm ; Sat 7am-5pm ; Sun Closed
Neighborhoods: Oak Road
I love bringing my car to this place! I bring my car here for an oil change. They always tell me if I need something else done besides the oil change or if it something that can wait until the next time I come in. The staff is always friendly and knowledgeable. They have a shuttle service so, I don't have to wait there. I am so glad I know about this place!
My wife started coming here for oil changes when they started their $199 for 6 synthetic oil changes. They have always been respectful of my "high performance" car and the techs give good recommendations. Some of their recommendations are premature or preventative maintenance, but it does give me a good warning for future service. My parents just started going here for oil changes, through my recommendation, and had a similar experience.
Great experience. I called ahead to get a quote and was greeted with a friendly person, Kevin. He was professional and told me some pricing and tire options. I had two tires put on in less than 30 minutes. Staff was friendly and professional. Kevin shook my hand when the transaction was complete. Very pleasant transaction.
I called 3 times and spoke to 2 different people about a quote for a replacement tire for my vehicle. They went above and beyond over the phone to find what was best for me.
I thought their prices were reasonable and they didn't try to sell me a bunch of extras. I had 2 tires put on, an alignment done, a new battery installed, and a transmission flush all done in about an hour. I plan to return for my oil changes. Overall great experience!
Recently need work on my wifes BMW. Turns out tires , shocks and ball bearing needed work in this 10 year old car. Work was done on time and fairly priced. Pleasant surprise and nice staff
Much thanks to Jack and the rest of the staff at Big O Walnut Creek for staying open on Sunday afternoon to replace my flat tire. They let me take my car in at 3 pm (normal hours are until 2 pm on Sundays) and stayed open until 7 pm to finish the job. Not sure what I would have done without them, as nowhere else was open at the time.
Bought 2 tires for my accord about a month ago. everyone was professional and i was out of there in less than one hour. no complaints.
Great customer service! I ordered a new set of tires for my vehicle, they special ordered them but didn't take 3-6 business days as Costco tires does, it only took them less than 24 hours to get them!! When I arrived there (toting a two year old :) I needed a ride home but the shuttle service was out and about. So, they took us in our own car all the way home and then came back home to pick us up just when they said they would. Prices are pretty much the same as Costco but the customer service just tops it off!! ;)
The customer service is great and they do the job quickly and efficiently.
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